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Visualize Data for Actionable Insight into Your B2B Processes

An overview of how businesses can gain visibility into B2B transactions to speed decision-making, respond to changing customer and market demands, and optimize business processes.
Recorded Apr 12 2015 2 mins
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OpenText DEMO
Presentation preview: Visualize Data for Actionable Insight into Your B2B Processes

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    Lynn Elwood, VP of Cloud Solutions, OpenText
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  • Expert Speed Round: 7 CEM Trends in 40 Minutes Recorded: Jun 30 2015 58 mins
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    If you’re not engaging your customers, you could be losing them. Last year alone, 66 percent of global customers switched service providers due to poor customer experience—up 4 percent from the previous year, according to Accenture. They estimate that this “switching economy” puts $5.9 trillion up for grabs globally every year. That’s a large sum to leave up to chance!

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    Marci Maddox, OpenText
    Kim Celestre, Forrester
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    View the replay of the webinar to learn the key steps to transforming your communications to a digital customer journey, making every interaction more personal and efficient. Guest speaker, Forrester analyst Craig Le Clair and OpenText product marketing director, Jonathan Agger, will discuss the challenges companies face and how to overcome them by taking your customer experiences from multi-channel to omni-channel.
  • Connecting Information to Business with OpenText Cloud Recorded: Jun 1 2015 2 mins
    OpenText Cloud
    According to Gartner, 60 percent of organizations plan to increase their cloud investments over the next two to five years. This migration stems from the power that cloud can bring to business. Leading organizations are realizing how enterprise cloud services can help them simplify their business and stay competitive, agile, and innovative. OpenText Cloud is the world's leading business network that is trusted by more than 60,000 customers to drive over $6.5 trillion in commerce annually. OpenText Cloud is a purpose-built cloud environment for enterprise information management solutions that is supported by a global, scalable, and secure infrastructure.
  • Real Customer Successes: Business Transformation through Information Governance Recorded: May 26 2015 61 mins
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    Barclay Blair of the Information Governance Initiative and OpenText's Stephen Ludlow discuss how customers have successfully implemented Information Governance programs that streamline processes, increase productivity, and reduce costs to transform their businesses. You’ll learn:
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    •How to measure the success of an Information Governance implementation
    •What drivers lead customers to implement an Information Governance program
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    Watch the webinar on demand, Reshape Customer Conversations through Real-time Customer Information, to learn about:
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  • Top 5 Trends in Information Governance Recorded: May 25 2015 65 mins
    Cheryl McKinnon, Principal Analyst, Forrester Research, Inc.; Liz Kofsky, Product Marketing Director, OpenText
    To keep up with soaring volumes of information, A strong Information Governance program is no longer a nice-to-have: It’s a must have. View Part 1 in the information governance webinar series, 5 Top Trends in Information Governance, to hear expert insights into the current state of information management, including investment priorities, technology adoption trends, and the top challenges facing enterprise decision-makers. Join guest speaker Forrester analyst Cheryl McKinnon and Liz Kofsky from OpenText as they discuss the findings from Forrester’s latest recent research in records management, information governance, enterprise content management (ECM) and archiving trends.
    You’ll learn:
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    •How to overcome the top information governances challenges facing organizations
    •Where to start your information governance program and how to get to successful information management
  • Visualize Data for Actionable Insight into Your B2B Processes Recorded: Apr 12 2015 2 mins
    OpenText DEMO
    An overview of how businesses can gain visibility into B2B transactions to speed decision-making, respond to changing customer and market demands, and optimize business processes.
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  • Is your email running rogue? Leverage your DM to start managing your email Recorded: Apr 10 2015 58 mins
    Larry Roy, Senior Director, Product Management, OpenText, and Stevan Quincy, Senior Solutions Consultant, OpenText
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  • 3 B2C Customer Experience Secrets Every B2B Should Know Recorded: Apr 10 2015 62 mins
    Moderator: Anthony Salas, American Marketing Association; Andy Choi, OpenText; Andy Hoar, Forrester; John Fisher, hybris
    Two thirds of B2B companies Forrester surveyed said the way they interact with customers has fundamentally changed as a result of B2C. The majority of B2B customers are using mobile devices to research and buy products online. Do you have a strategy for this?

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  • Integrate Content into Workflows, Enterprise Workspaces of SAP NetWeaver Portal Recorded: Feb 5 2015 6 mins
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    Larry Roy, Senior Director, Product Management OpenText
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    Larry Roy, Senior Director, Product Management, OpenText and Craig Valera, Senior Solutions Consultant, OpenText
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OpenText is the leader in Enterprise Information Management (EIM).
As Canada’s largest software company, and the most valuable Canadian company on the Nasdaq exchange, OpenText manages important and business critical information through its software, solutions and leading business cloud network. OpenText solutions can be deployed on premises or as Managed Services, PAAS / SAAS, or multi-tenant services in the cloud.

OpenText’s EIM platform enables organizations to discover and manage information to spur growth and innovation across their organization, increasing time to competitive advantage. Consisting of five comprehensive and integrated product suites, OpenText EIM provides the foundation for a cohesive information management strategy that leverages existing assets, meets urgent needs and establishes a fast path to the future.

For more information about OpenText (NASDAQ: OTEX; TSX: OTC), please visit: www.opentext.com.

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  • Title: Visualize Data for Actionable Insight into Your B2B Processes
  • Live at: Apr 12 2015 6:00 pm
  • Presented by: OpenText DEMO
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