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NCR Connections - Create and deploy consumer services in days not weeks

NCR Connections - Our multi-channel solution enabling banks to rapidly deploy personalized business services across physical and digital channels.

Create business agility on your self service channels

Helping our customers do business with their consumers across self service channels

Benefits of NCR Connections

• User experience on the physical channel can now be consistent with other digital channels (gesture control, dynamic content etc.)

• Consumer experience can be highly personalized through simple integration with backend services (CRM and Internal databases)

• Complementary technology choices to adjacent digital channels means maximum reuse of a customer’s existing services, iintegrations and designs

• Tailor the services offered based on a wide variety of segments (consumer profile, location, time, terminal type etc.)

• Our server based architecture enables the enrichment of services on the client without any interruption or client software changes.

Separate “switching”, transaction processing and terminal driving from business services delivers:

• Cost reductions
• Speed to market
• Switching reduced to a standard “commodity”
• Enable the agility the business requires to meet the demands of empowered consumers
Recorded Mar 11 2015 44 mins
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Presented by
Alan Rae
Presentation preview: NCR Connections - Create and deploy consumer services in days not weeks
  • Channel
  • Channel profile
  • Fraud Monitoring Controls are vital in the World of Mobile Banking Nov 28 2018 11:00 am UTC 60 mins
    Simon Breeden & Matthias Salmon - Fraud Solutions at NCR
    PSD2 and Open APIs are regulatory mandates that your financial institution has to adhere to. In this webinar we will discuss why Account Centric monitoring is very beneficial to your organization beyond any regulatory requirement. In the age of cyber-crime, you will need to monitor and profile activity at the account level to truly understand normal activity for the account and to only decline those transactions that are truly risky.

    Key Takeaways
    • Understand the importance of profiling activity at an account level
    • Learn the value of non-financial event activity for fraud prevention

    Simon Breeden is a Senior Fraud Solutions Consultant at NCR and helps prospects and customers with their Fraud Prevention Programs all over the globe. Simon has many years of experience in fraud and the payments business holding a diverse set of positions at a well-known payment processor, an e-commerce acquirer, as well as MasterCard, and Visa.

    Matthias Salmon is a Senior Solution Sales Specialist Financial Services for Germany, Austria, Switzerland and Eastern Europe. In his role he is responsible for the distribution of the NCR payment platform Authentic and the Fraud Detection Solution Fractals.
  • The Benefits of NDC Enterprise Software Recorded: Sep 25 2018 55 mins
    Alastair J. Hogben
    Join our short briefing call to find out how NCR ATM solutions can help you overcome existing and upcoming regulatory compliance challenges. We’ll share how NDC Enterprise software can be used to:

    •Deliver greater flexibility to introduce new services from core banking or adjacent server systems like Interactive Banker, CxMarketing, and On-US transactions.

    •Replace the states and screens download from the Host (Switch) and remove States and Screens management costs while allowing the flow and interactions to be controlled by the enterprise server instead.

    •Use agile technology and practices to introduce innovative new business services for use with existing Switch based transactions.

    •Re-use digital assets on physical channels to engage with your customers

    •Deliver highly personalized messaging to target key locations, e.g. on- or off-us customers, key sites and specific events.
  • Implementing Your RBI ATM Control Measures Action Plan Recorded: Sep 6 2018 38 mins
    Alastair Hogben, Colin Gordon, Ashok Shankar
    Whether you’re upgrading your current ATM operating systems or seizing the opportunity to replace your ageing ATM estate with the latest in self-service hardware, this webinar will take you through the pros and cons of upgrading or replacing and how NCR can help you implement your RBI action plan.
  • Network & Security Services Recorded: Aug 1 2018 46 mins
    Dustin McCreight - Solution Manager for NCR Corporation
    Don’t miss this opportunity to attend an informative webinar to learn more about how ransomware attacks are affecting the Retail and Hospitality industries and more importantly, some preventive strategies to help improve security in your environment to keep your business secure.
  • NCR Secure Webinar Series - Why Upgrading Your ATMs will enhance Security Recorded: Aug 1 2018 36 mins
    Jack Mannion - NCR Security Team
    Learn how advances in ATM hardware design and improvements in the processing and software stack can make your ATM network more secure from the very start.
  • Why fraud protection is a necessary part of a security strategy Recorded: Jul 18 2018 30 mins
    The NCR Fraud Team
    Key take a ways for the webinar include:
    1. Learn how to successfully layer your defenses
    2. Discover how Security and Fraud technology need to work together
    3. Understand that with Faster Payments – your security posture has to move from protection to prevention
  • NCR Secure Webinar Series - Card Protection Trends and New Defense Solutions Recorded: Jul 10 2018 17 mins
    Christine Bunch - NCR Security Team
    Learn about recent ATM Card related attacks and the latest defense strategies and capabilities you can implement to make your ATM network and customers more secure.
  • NCR Secure Webinar Series - PCI Compliance Part 1: Changes to PCI / PTS Recorded: Jul 3 2018 54 mins
    Charlie Harrow - NCR Security Team
    A review of the latest ATM PCI - PTS related compliance changes, requirements and solutions.
  • NCR - eMarketing SaaS - Multiple channels on one platform Recorded: Jun 26 2018 44 mins
    David Strickland
    Connecting the channels is the key to SUCCESS !
    It’s a “JOURNEY”
  • NCR Secure Webinar Series - Black Box Attacks Recorded: Jun 26 2018 43 mins
    Charlie Harrow - NCR Security Team
    Charlie Harrow will guide you through how 'Black Box' attacks against ATMs are carried out and how you can defend your network against such attacks.
  • Is Account Take Over (ATO) using your ATM as a cash distribution channel? Recorded: Jun 19 2018 30 mins
    The NCR Fraud Team
    Key take aways from the webinar include:
    1.Learn the importance of ATO cross-channel detection
    2.Essential data points - non-financial events
    3.Value of Account centric monitoring
  • NCR Secure Webinar Series - ATM Network Protection Recorded: Jun 19 2018 32 mins
    Avril Kidd - Global Software Security Solution Manager at NCR
    Avril Kidd will explain ways to protect your ATM Network from attacks.
  • NCR Secure Webinar Series - Online Malware Attacks Recorded: Jun 12 2018 35 mins
    Owen Wild - Global Security Solution Manager at NCR
    Owen Wild of NCR will explain how online ATM malware attacks are carried out and ways to mitigate these attack types.
  • TLS1.2 for PCI compliance is right around the corner - Are you Ready? Recorded: May 31 2018 22 mins
    Andy Brown – Director of Payments Marketing at NCR & Ian Groves – Application Security Risk & Compliance Manager at NCR
    The PCI Security Standards Council has established a suite of standards for a broad response to threats that comes in the form of PCI DSS. All Payments processors, including ATM deployers, must demonstrate PCI DSS compliance. Financial institutions should have migrated to the latest Transport Layer Security, TLS 1.2 protocol to move away from SSL and early TLS and reduce the risk of a Payments attack.

    Join us May 31st where NCR’s Payments and Risk experts will discuss the background of PCI DSS and the TLS1.2 protocol and how NCR solutions can help banks drive their business and be ready for June 30th!
  • Open Banking - Driving Change Part 2 Recorded: May 30 2018 34 mins
    Steve Edwards - NCR Payments Transaction Processing
    Open Banking and APIs are becoming increasingly important in the banking world. Legislation (such as PSD2), the growth of Fintech organizations, and consumer expectations are driving forward new ways of accessing banking and making payments. These changes are paving the way for third party providers to build applications and services that deliver a ‘complete experience’ for a specific service for consumers and corporates. However, this is a challenge for financial institutions who for decades have focused on maintaining ‘closed’ payment systems that protect their account holders’ data – and their own – at all costs. The basic principle that value can be created by sharing key data assets is a big challenge for financial institutions especially in getting the IT structures in place to allow this to happen.

    During this second webinar, we will discuss:
    -Services needed to process transactions
    -Secure customer authentication
    -Real time fraud detection
    -Preparing for the future - flexible features, flexible architecture
    -How do we get there?
  • Open Banking - Driving Change Part 1 Recorded: May 29 2018 32 mins
    Andy Brown
    Open Banking and APIs are becoming increasingly important in the banking world. Legislation (such as PSD2), the growth of Fintech organizations, and consumer expectations are driving forward new ways of accessing banking and making payments. These changes are paving the way for third party providers to build applications and services that deliver a ‘complete experience’ for a specific service for consumers and corporates. However, this is a challenge for financial institutions who for decades have focused on maintaining ‘closed’ payment systems that protect their account holders’ data – and their own – at all costs. The basic principle that value can be created by sharing key data assets is a big challenge for financial institutions especially in getting the IT structures in place to allow this to happen.

    During this first webinar, we will discuss:
    -What is Open Banking
    -Understand the context: Why here, Why now?
    -What will Open Banking look like?
    -How could it develop?
    -Transaction processing requirements

    Make sure to sign up for part 2 in this series
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant Recorded: May 24 2018 45 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant Recorded: May 24 2018 40 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant Recorded: May 24 2018 46 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • Critical Fraud Monitoring Controls Vital in the World of Open Banking Recorded: May 17 2018 58 mins
    Simon Breeden & Matthias Salmon - Fraud Solutions at NCR
    PSD2 and Open APIs are regulatory mandates that your financial institution has to adhere to. In this webinar we will discuss why Account Centric monitoring is very beneficial to your organization beyond any regulatory requirement. In the age of cyber-crime, you will need to monitor and profile activity at the account level to truly understand normal activity for the account and to only decline those transactions that are truly risky.

    Key Takeaways
    • Understand the importance of profiling activity at an account level
    • Learn the value of non-financial event activity for fraud prevention

    Simon Breeden is a Senior Fraud Solutions Consultant at NCR and helps prospects and customers with their Fraud Prevention Programs all over the globe. Simon has many years of experience in fraud and the payments business holding a diverse set of positions at a well-known payment processor, an e-commerce acquirer, as well as MasterCard, and Visa.

    Matthias Saloman is a Senior Solution Sales Specialist Financial Services for Germany, Austria, Switzerland and Eastern Europe. In his role he is responsible for the distribution of the NCR payment platform Authentic and the Fraud Detection Solution Fractals.
NCR Financial Services - Consumer Experience Banking
NCR Financial Services brings the omni-channel world to life. Allowing you to seamlessly connect banking physical and digital channels for higher efficiency, security and growth — with more personalized experiences for your customers.

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  • Title: NCR Connections - Create and deploy consumer services in days not weeks
  • Live at: Mar 11 2015 4:30 pm
  • Presented by: Alan Rae
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