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Branch Transformation: Merge the Physical and Virtual banking experience

- Evolving drivers in Branch Transformation, accelerating efficient cost to serve re-modelling
- Understand the Solutions available to enable effective branch transformation & re-distribution strategies to be realized
- Hear about how your global peer group is using Remote Assisted service technology to achieve their objectives
Recorded Apr 6 2016 51 mins
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Presented by
Martin Shires - New Branch Solutions & Strategy NCR
Presentation preview: Branch Transformation: Merge the Physical and Virtual banking experience
  • Channel
  • Channel profile
  • Why fraud protection is necessary for a security strategy Jul 18 2018 5:00 pm UTC 60 mins
    The NCR Fraud Team
    Key take a ways for the webinar include:
    1. Learn how to successfully layer your defenses
    2. Discover how Security and Fraud technology need to work together
    3. Understand that with Faster Payments – your security posture has to move from protection to prevention
  • Is ATO using your ATM as a cash distribution channel? Jun 19 2018 5:00 pm UTC 60 mins
    The NCR Fraud Team
    Key take aways from the webinar include:
    1.Learn the importance of ATO cross-channel detection
    2.Essential data points - non-financial events
    3.Value of Account centric monitoring
  • NCR Secure Webinar Series - Hard Disk Encryption Jun 13 2018 2:00 pm UTC 60 mins
    Avril Kidd - Global Software Security Solution Manager at NCR
    Avril Kidd will explain the need for ATM Hard Disk Encryption and how to implement these changes in your network and endpoint ATM systems.
  • NCR - eMarketing SaaS - Multiple channels on one platform Jun 12 2018 4:00 pm UTC 60 mins
    David Strickland
    Connecting the channels is the key to SUCCESS !
    It’s a “JOURNEY”

    Deepening relationships - 3 to 5x the number of weekly appointments across the network after launching self-scheduling tool

    More Valuable One-on-One Sessions - 38% higher sales rate when customers show up to their appointment, after being reminded what materials to bring to the session

    Minimizing “No Shows” - Automated, pre-emptive reminders have shown to move a 40% ‘no show’ rate down to less than 15%
  • Open Banking - Driving Change Part 2 May 30 2018 1:00 pm UTC 30 mins
    Steve Edwards - NCR Payments Transaction Processing
    Open Banking and APIs are becoming increasingly important in the banking world. Legislation (such as PSD2), the growth of Fintech organizations, and consumer expectations are driving forward new ways of accessing banking and making payments. These changes are paving the way for third party providers to build applications and services that deliver a ‘complete experience’ for a specific service for consumers and corporates. However, this is a challenge for financial institutions who for decades have focused on maintaining ‘closed’ payment systems that protect their account holders’ data – and their own – at all costs. The basic principle that value can be created by sharing key data assets is a big challenge for financial institutions especially in getting the IT structures in place to allow this to happen.

    During this second webinar, we will discuss:
    -Services needed to process transactions
    -Secure customer authentication
    -Real time fraud detection
    -Preparing for the future - flexible features, flexible architecture
    -How do we get there?
  • Open Banking - Driving Change Part 1 May 29 2018 1:00 pm UTC 30 mins
    Andy Brown
    Open Banking and APIs are becoming increasingly important in the banking world. Legislation (such as PSD2), the growth of Fintech organizations, and consumer expectations are driving forward new ways of accessing banking and making payments. These changes are paving the way for third party providers to build applications and services that deliver a ‘complete experience’ for a specific service for consumers and corporates. However, this is a challenge for financial institutions who for decades have focused on maintaining ‘closed’ payment systems that protect their account holders’ data – and their own – at all costs. The basic principle that value can be created by sharing key data assets is a big challenge for financial institutions especially in getting the IT structures in place to allow this to happen.

    During this first webinar, we will discuss:
    -What is Open Banking
    -Understand the context: Why here, Why now?
    -What will Open Banking look like?
    -How could it develop?
    -Transaction processing requirements

    Make sure to sign up for part 2 in this series
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant May 24 2018 4:00 pm UTC 60 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant May 24 2018 8:00 am UTC 60 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant May 24 2018 6:00 am UTC 60 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • NCR Secure Webinar Series - Why You Still Need to Whitelist May 22 2018 2:00 pm UTC 60 mins
    Avril Kidd - Global Software Security Solution Manager at NCR
    Avril Kidd will explain the benefits of white listing
  • Critical Fraud Monitoring Controls Vital in the World of Open Banking May 17 2018 1:00 pm UTC 60 mins
    Simon Breeden & Matthias Salman - Fraud Solutions at NCR
    PSD2 and Open APIs are regulatory mandates that your financial institution has to adhere to. In this webinar we will discuss why Account Centric monitoring is very beneficial to your organization beyond any regulatory requirement. In the age of cyber-crime, you will need to monitor and profile activity at the account level to truly understand normal activity for the account and to only decline those transactions that are truly risky.

    Key Takeaways
    • Understand the importance of profiling activity at an account level
    • Learn the value of non-financial event activity for fraud prevention

    Simon Breeden is a Senior Fraud Solutions Consultant at NCR and helps prospects and customers with their Fraud Prevention Programs all over the globe. Simon has many years of experience in fraud and the payments business holding a diverse set of positions at a well-known payment processor, an e-commerce acquirer, as well as MasterCard, and Visa.

    Matthias Saloman is a Senior Solution Sales Specialist Financial Services for Germany, Austria, Switzerland and Eastern Europe. In his role he is responsible for the distribution of the NCR payment platform Authentic and the Fraud Detection Solution Fractals.
  • TLS1.2 for PCI compliance is right around the corner - Are you Ready? May 16 2018 1:00 pm UTC 30 mins
    Andy Brown – Director of Payments Marketing at NCR & Ian Grooves – Application Security Risk & Compliance Manager at NCR
    The PCI Security Standards Council has established a suite of standards for a broad response to threats that comes in the form of PCI DSS. All Payments processors, including ATM deployers, must demonstrate PCI DSS compliance. Financial institutions should have migrated or be in the process of migrating to the new Transport Layer Security, TLS 1.2 protocol to move away from SSL and early TLS and reduce the risk of a Payments attack.

    Join us May 16th where NCR’s Payments and Risk experts will discuss the background of PCI DSS and the TLS1.2 protocol and how NCR solutions can help banks drive their business and be ready for June 30th!
  • NCR Secure Webinar Series - Hard Disk Encryption May 2 2018 4:00 pm UTC 60 mins
    Avril Kidd - Global Software Security Solution Manager at NCR
    Avril Kidd will explain the need for ATM Hard Disk Encryption and how to implement these changes in your network and endpoint ATM systems.
  • Making Real-time Payments a Reality - Part 2 Recorded: Apr 26 2018 31 mins
    Steve Edwards
    In today’s digitalized, fast-paced world, customers want Real-time payments services to match their always-on consumer services. Real time payments are changing the reality of payments, with systems being established all around the world. Banks and financial institutions can no longer rely on traditional payment infrastructures if they want to respond to customer demand for speed and convenience, and want to remain competitive.

    REAL-TIME PAYMENTS PART 2

    Join us for part two of the webinar series where we will take a deep-dive on the functional and non-functional requirements, ISO 20022 messaging structures, evolution of the payments gateway and much more...
  • Making Real-time Payments a Reality - Part 1 Recorded: Apr 18 2018 27 mins
    Andy Brown
    Real-time payments provide huge opportunities for financial service providers to create value added services for consumers in today’s fast moving world. However, this provides a great challenge for many Banks and Financial institutions who need to invest in technology that can handle the fast response times and always available service.

    WEBINAR PART 1:
    Join us for part one of this interactive webinar series on 18th April where NCR’s Authentic experts will explore the global drivers, implementations and technical demands of Real-time payments.

    Don't forget to register for Part 2 of this webinar.
  • Protecting your ATMs from Malware and Black Box Attacks Recorded: Feb 22 2018 38 mins
    NCR ATM Security Team
    ATMs continue to face risks and threats of jackpotting attacks. These attacks can be widespread and lead to significant losses. Recent announcements have highlighted new vulnerabilities in PC processing chips, as well as new organized criminal activities. Join experts from NCR Security for an informational and interactive webinar to learn more about these risks and the steps that you can take to proactively protect your ATMs.
  • Protecting your ATMs from Malware and Black Box Attacks Recorded: Feb 14 2018 43 mins
    NCR ATM Security Team
    ATMs continue to face risks and threats of jackpotting attacks. These attacks can be widespread and lead to significant losses. Recent announcements have highlighted new vulnerabilities in PC processing chips, as well as new organized criminal activities. Join experts from NCR Security for an informational and interactive webinar to learn more about these risks and the steps that you can take to proactively protect your ATMs.
  • A Closer Look at Cloud Computing and What it Means for Payments Recorded: Feb 7 2018 28 mins
    Mervin Amos
    In the banking and payments space, the technical challenge of migrating systems is not one undertaken lightly. System architectures, uptime, distributed operation, security, etc. are all issues which need to be addressed in Cloud migration. In this webinar, we will take a deep-dive into what these technical challenges are and how to mitigate and address them as well as the technical advantages of operating in the Cloud environment.
  • Protecting your ATMs from Malware and Black Box Attacks Recorded: Feb 6 2018 45 mins
    NCR ATM Security Team
    ATMs continue to face risks and threats of jackpotting attacks. These attacks can be widespread and lead to significant losses. Recent announcements have highlighted new vulnerabilities in PC processing chips, as well as new organized criminal activities. Join experts from NCR Security for an informational and interactive webinar to learn more about these risks and the steps that you can take to proactively protect your ATMs.
  • Cloud Computing and what it means for Payments Recorded: Jan 30 2018 37 mins
    Andy Brown
    As businesses move more and more services into the Cloud, many are seeing the challenges presented by this exciting technology. In this webinar, we will discuss the market trends and enablers making the prospect of moving into the Cloud both a competitive advantage and a necessity. As consumers demand evermore features and 24/7 access to all services, banks and financial institutions need to be able to meet this demand and provide additional value without increasing costs.
NCR Financial Services - Consumer Experience Banking
NCR Financial Services brings the omni-channel world to life. Allowing you to seamlessly connect banking physical and digital channels for higher efficiency, security and growth — with more personalized experiences for your customers.

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  • Title: Branch Transformation: Merge the Physical and Virtual banking experience
  • Live at: Apr 6 2016 2:00 pm
  • Presented by: Martin Shires - New Branch Solutions & Strategy NCR
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