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Global Trends in Transaction Processing

(4pm London time / 11am US ET)

NCR experts will discuss the biggest trends affecting transaction processing around the world and the impact they are having on the payments space, including:

•Open APIs – how do APIs impact traditional financial institutions, and how will they change the future of banking?

•Contactless transactions – contactless transaction levels are growing incredibly, but so far they aren’t really impacting the transaction processing system. But how is this going to change? Will biometrics remove the need for fraud detection?

•Real time payments – how are real time payments projects being implemented around the world, and what changes are still to come

•Messaging – ISO20022 is designed to be a single, common ‘language’ for global financial institutions – but will the reality live up to the promise?
Recorded May 19 2016 32 mins
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Presented by
Andy Brown, NCR Marketing Director of Payments
Presentation preview: Global Trends in Transaction Processing
  • Channel
  • Channel profile
  • Can ATMs keep up with the move to contactless at POS? Dec 13 2016 9:30 am UTC 60 mins
    Paola Araco and Andy Brown
    Consumers are getting used to using contactless at the POS.

    Can they do the same at ATM?

    What about when the contactless device is a mobile phone with ApplePay or SamsungPay?

    This webinar will explore the benefits of using contactless at the ATM, how to implement contactless on the ATM, the impact on other aspects such as fraud and the potential to grow this into other services such as prestaged transactions.

    This webinar will be presented by Paola Araco, who is an expert in the EMV processes and has been involved in many implementations of contactless at the ATM, and Andy Brown, who covers the wider payments processing technology.
  • ATM Global Logical Attacks - Updates and Defenses Recorded: Dec 6 2016 51 mins
    Avril Kidd Global Software Security Solution Manager at NCR
    Recent reports and media coverage have reinforced the message and danger around Logical Attacks on ATMs. These attacks are increasing in frequency and sophistication. Further, the attacks are now seen in every region.

    Join this informational webinar where NCR experts will provide more details on these attacks and provide you with the strategies for reducing your risks.
  • ATM Security Recorded: Dec 5 2016 20 mins
    Vincent Wong
    Join us for a free live webinar where experts will share the various kinds of global logical attacks taking place on ATMs and how you can protect against them. This is also an opportunity to learn some of the latest security features and how you can get them for your existing network of ATMs.
  • Connect Branch and Consumers across the Omni-channel Recorded: Nov 23 2016 56 mins
    Martin Shires
    Part of Branch Transformation webinar series by Printec, featuring NCR
  • Games People Play - Loyalty Rewards Pilot - Surprising Results Recorded: Nov 8 2016 49 mins
    Suzan Zollar - NCR, Danielle Juarez – SAFE, Jorge Saenz – MCEFCU Digital Banking Director
    Day to day banking is pretty boring. But it doesn’t have to be! A little fun can make a big difference.

    Loyalty Rewards - 70% of consumers modify their spending behavior for loyalty rewards programs, can we influence other behavior?

    Our hypothesis was that turning transactional interactions into engaging experiences would increase banking activity and ROI. Using design for delight methodology, we developed a multi-experience platform in mobile banking and launched a Pilot with Montgomery County Federal Credit Union and SAFE Credit Union. Find out what we learned and the surprising results.

    Join us for a free, one-hour webinar in which Suzan Szollar, Senior Product Manager from DI Labs will be joined by Digital Insight financial institutions MCEFCU and SAFE CU to talk about the Pilot experience and results.
  • ATM Security Recorded: Sep 27 2016 47 mins
    Ashok Shankar
    Learn about the different categories of logical attacks and how you can protect against them.
  • ATM Security Recorded: Sep 27 2016 62 mins
    Vincent Wong
    Every day criminals are finding new ways to evade ATM security. Make sure you're secure.

    Join us for a free live webinar where experts will share details on the increasing threats from logical attacks on ATMs and how to protect against them.
  • Thailand ATM Security Alert Recorded: Sep 7 2016 63 mins
    Chatthai Sirinutsomboon, Owen Wild
    ATM Security Alert
  • Learn about San Antonio Credit Union's innovative Kiosk solution Recorded: Aug 17 2016 36 mins
    Adele Glenn, San Antonio Federal Credit Union & Edward Hornik, Professional Services for NCR
    Learn how Financial Institutions have both cut long lines for customers and freed up staff to spend more time on customer service and sales.

    Join Adele Glenn, Emerging Channels Innovation Architect for San Antonio Federal Credit Union and Edward Hornik, Professional Services Associate Partner for NCR as they share their experience and success implementing the NCR Netkey Kiosk Solution in a free, one-hour webinar.

    The NCR Netkey Kiosk is available to any credit union using the Symitar core for a fraction of the price of an ATM implementation.

    The NCR Netkey Kiosk provides your members with another way to interact with you, on their schedule. It’s rich functionality, easy to use interface and attractive design all add up to a positive experience for your members.
  • Gateway to Gamification: Using Pokemon Go to Connect with Bank Customers Recorded: Aug 11 2016 59 mins
    Suzan Szollar, Solution Manager at NCR/Digital Insight
    No doubt, you’ve heard about the mobile app that’s taken the world by storm. Within a week of going live in the US, Pokémon Go reached 26 million daily active users, approximately 60 percent of which were Millennials. Businesses across the country have taken notice and many have begun exploring ways to take advantage of this trend, such as leveraging proximity to Pokéstops and generating Pokémon-themed marketing content and campaigns.

    Suzan Szollar and a panel of some of our adventurous Digital Insight financial institution clients will discuss what they’ve tried, and what business goals may be supported by participating in augmented and virtual reality mobile gaming. They’ll also share our recommended approach to stepping into this space, and what’s on the horizon for Pokémon Go.
  • Millennials: Who Are They? Recorded: Jun 30 2016 60 mins
    Rob Mills, Vice President of Technology at Rivermark Credit Union and Susan Steele, Director of Omni-channel Software Sales
    Millennials are the fastest growing demographic in the world and will make up a majority of the workforce in the next few years. It is vital for financial institutions to understand how they’re different from other generations, what their habits are and what that means for banks and credit unions in order to successfully sell and create lasting relationships. Join us for a free webinar to learn about trends millennials are setting in the banking industry, transaction methods they tend to use most often and what this means for competition between businesses.
  • Successful integrated cash recycling solutions - More to save than meets the eye Recorded: May 25 2016 40 mins
    Lynne Murray - SelfServ Marketing Manager & Cleopatra Mavredis - Channel Management
    (Focused on Australia, New Zealand, South Pacific)

    More and more Financial Institutions are deploying cash recycling devices as a means to reduce cash replenishment costs, improve revenue and enhance the consumer experience. Whether you have already deployed cash recyclers, thinking of deploying them or have already decided to do so, let NCR share their perspective in making your decision productive and cost-effective.

    We strongly believe there is no “one-size-fits-all” approach but most importantly this strategy necessitates a more holistic study of the cash distribution infrastructure. It is fundamental to truly understand your business drivers, strategy and cost reduction expectations, in order to achieve a more personalized solution that meets your specific needs.

    We will take you through a clear ‘best practice’ process to help you deliver a successful branch transformation strategy. In this 45 min session, we will explain how a consultative approach can save you money.

    The webinar will discuss:
    • Cash recycling trends around the globe – why cash recycling is gaining attention now more than ever
    • Benefits of managing cash dynamically – let technology guide your experience
    • Why a consultative approach can save you time & money

    Register today
  • Successful integrated cash recycling solutions - More to save than meets the eye Recorded: May 25 2016 42 mins
    Lynne Murray - SelfServ Marketing Manager & Cleopatra Mavredis Channel Management
    (Focused on North America, Central, South America and the Carribbean)

    More and more Financial Institutions are deploying cash recycling devices as a means to reduce cash replenishment costs, improve revenue and enhance the consumer experience. Whether you have already deployed cash recyclers, thinking of deploying them or have already decided to do so, let NCR share their perspective in making your decision productive and cost-effective.

    We strongly believe there is no “one-size-fits-all” approach but most importantly this strategy necessitates a more holistic study of the cash distribution infrastructure. It is fundamental to truly understand your business drivers, strategy and cost reduction expectations, in order to achieve a more personalized solution that meets your specific needs.

    We will take you through a clear ‘best practice’ process to help you deliver a successful branch transformation strategy. In this 45 min session, we will explain how a consultative approach can save you money.

    The webinar will discuss:
    • Cash recycling trends around the globe – why cash recycling is gaining attention now more than ever
    • Benefits of managing cash dynamically – let technology guide your experience
    • Why a consultative approach can save you time & money

    Register today
  • Successful integrated cash recycling solutions - More to save than meets the eye Recorded: May 23 2016 38 mins
    Lynne Murray - SelfServ Marketing Manager & Cleopatra Mavredis Channel Management
    (Focused on Europe, Russian, Middle East, Africa, China & Asia)

    More and more Financial Institutions are deploying cash recycling devices as a means to reduce cash replenishment costs, improve revenue and enhance the consumer experience. Whether you have already deployed cash recyclers, thinking of deploying them or have already decided to do so, let NCR share their perspective in making your decision productive and cost-effective.

    We strongly believe there is no “one-size-fits-all” approach but most importantly this strategy necessitates a more holistic study of the cash distribution infrastructure. It is fundamental to truly understand your business drivers, strategy and cost reduction expectations, in order to achieve a more personalized solution that meets your specific needs.

    We will take you through a clear ‘best practice’ process to help you deliver a successful branch transformation strategy. In this 45 min session, we will explain how a consultative approach can save you money.

    The webinar will discuss:
    • Cash recycling trends around the globe – why cash recycling is gaining attention now more than ever
    • Benefits of managing cash dynamically – let technology guide your experience
    • Why a consultative approach can save you time & money

    Register today
  • Global Trends in Transaction Processing Recorded: May 19 2016 32 mins
    Andy Brown, NCR Marketing Director of Payments
    (4pm London time / 11am US ET)

    NCR experts will discuss the biggest trends affecting transaction processing around the world and the impact they are having on the payments space, including:

    •Open APIs – how do APIs impact traditional financial institutions, and how will they change the future of banking?

    •Contactless transactions – contactless transaction levels are growing incredibly, but so far they aren’t really impacting the transaction processing system. But how is this going to change? Will biometrics remove the need for fraud detection?

    •Real time payments – how are real time payments projects being implemented around the world, and what changes are still to come

    •Messaging – ISO20022 is designed to be a single, common ‘language’ for global financial institutions – but will the reality live up to the promise?
  • 10 Ways to Maximize the Value of Your Mobile Banking Channel Recorded: May 17 2016 60 mins
    Dan Weis, Senior Product Manager at Digital Insight and Eric Givens, Senior Director of Digital Banking, Arizona FCU
    When almost every other financial institution offers some form of mobile banking, how do you stay competitive? What do you do with this continuously growing and innovating channel to stand out, captivate and engage new audiences, deepen relationship and create new opportunities to grow your business?

    Join Dan Weis, Senior Product Manager at Digital Insight, an NCR company and Eric Givens, Senior Director of Digital Banking, Arizona Federal Credit Union for a free, one-hour webinar where they will discuss 10 things your financial institution must do in order to get the most out of your mobile channel.
  • ATM Security: More PCI Changes are coming – maintain your compliance Recorded: May 3 2016 49 mins
    Speaker: Owen Wild - Global Marketing Director, Security Solutions NCR
    Over the next 2 years, significant changes announced in previous releases of PCI POI PTS and PCI PIN requirements will come into force, and will impact key management at ATM PIN entry devices.

    Join NCR experts on this presentation as we discuss the changes and provide you with the guidance of what you need to do in order to maintain your compliance.
  • Transform the Bank Consumer buying Experience & Make the most of Branch assets Recorded: Apr 20 2016 46 mins
    Martin Shires - New Branch Solutions & Strategy NCR
    Experts will:

    - Review market Driver Trends pushing Sales Transformation to the fore of FI priorities
    - Understanding the necessary solutions available now and next, to achieve effective ROI from the Branch Banking Experience
    - Hear how your peer group is using this new technology to achieve long term profitable growth
  • Card Data Breach at the ATM: Trends and new threats affecting ATM operators Recorded: Apr 19 2016 57 mins
    Industry expert Dave O'Reilly and Owen Wild from NCR
    Attacks designed to capture consumer card data remains the top form of attack on ATMs both in terms of frequency and in losses. As defenses become available the crime continues to evolve and expand. Join NCR and industry expert Dave O’Reilly for this webinar where we will discuss the state of the current threat landscape as well as the new emerging threat vectors. Learn how current solutions have been proven effective in mitigating risk, as well as how to develop a defense strategy to cover many areas of vulnerability to these forms of attack.
  • Branch Transformation: Merge the Physical and Virtual banking experience Recorded: Apr 6 2016 51 mins
    Martin Shires - New Branch Solutions & Strategy NCR
    - Evolving drivers in Branch Transformation, accelerating efficient cost to serve re-modelling
    - Understand the Solutions available to enable effective branch transformation & re-distribution strategies to be realized
    - Hear about how your global peer group is using Remote Assisted service technology to achieve their objectives
NCR Financial Services - Consumer Experience Banking
NCR Financial Services brings the omni-channel world to life. Allowing you to seamlessly connect banking physical and digital channels for higher efficiency, security and growth — with more personalized experiences for your customers.

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  • Title: Global Trends in Transaction Processing
  • Live at: May 19 2016 3:00 pm
  • Presented by: Andy Brown, NCR Marketing Director of Payments
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