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Learn about San Antonio Credit Union's innovative Kiosk solution

Learn how Financial Institutions have both cut long lines for customers and freed up staff to spend more time on customer service and sales.

Join Adele Glenn, Emerging Channels Innovation Architect for San Antonio Federal Credit Union and Edward Hornik, Professional Services Associate Partner for NCR as they share their experience and success implementing the NCR Netkey Kiosk Solution in a free, one-hour webinar.

The NCR Netkey Kiosk is available to any credit union using the Symitar core for a fraction of the price of an ATM implementation.

The NCR Netkey Kiosk provides your members with another way to interact with you, on their schedule. It’s rich functionality, easy to use interface and attractive design all add up to a positive experience for your members.
Recorded Aug 17 2016 36 mins
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Presented by
Adele Glenn, San Antonio Federal Credit Union & Edward Hornik, Professional Services for NCR
Presentation preview: Learn about San Antonio Credit Union's innovative Kiosk solution
  • Channel
  • Channel profile
  • Take the Mystery out of a Successful Payments Platform Migration Dec 4 2018 3:00 pm UTC 60 mins
    Andy Brown, Payments Solution Director & Zlatan Kovachevich, Payments Practice Lead - NCR
    Moving to a new card and payment processing system is always a high risk project. A key way of reducing the risk is carefully planning a phased migration process such that everything does not change at once.

    On this webinar, experts will define a standard migration approach, based on the experience of migrating customers both large and small, but there are circumstances where it is right to change the approach.

    You'll hear and see real-life case studies to demonstrate the standard migration approach and alternatives that also have been successful.
  • Can your Wireless devices be Hacked? Recorded: Nov 7 2018 59 mins
    Dustin McCreight - Network and Security Services Manager, NCR
    By 2020, 30 billion wireless devices will account for more than 60% of web traffic. Much of this will be in restaurants, stores and other public spaces - which means more opportunities for hackers to get into your network and steal your customers' data.

    So many SMBs lack the technical experience or their own IT security department to manage their Wi-Fi infrastructure, and that can put your infrastructure--including information about your customers--at risk of being exposed to cybercrimes.

    Join NCR's Dustin McCreight to explore the benefits of building a robust security strategy for your Wi-Fi network and how protection at the network layer can help keep your data safe.
  • Cybersecurity Threats & Defenses: Keeping Retailers Safe from Cyber Threats Recorded: Oct 25 2018 61 mins
    Corey Nachreiner - CTO of WatchGuard
    Cyberattacks against small and medium size businesses are successful 83% of the time. Often, SMBs have less sophisticated IT departments to manage and update their security solutions and, despite their best efforts, they can become victims of a costly breach. With remediation costs for breaches averaging over $3.5 million, are you confident that your solution is sufficient enough to protect your business from becoming a target of the latest cyber threats?
  • The Benefits of NDC Enterprise Software Recorded: Sep 25 2018 55 mins
    Alastair J. Hogben
    Join our short briefing call to find out how NCR ATM solutions can help you overcome existing and upcoming regulatory compliance challenges. We’ll share how NDC Enterprise software can be used to:

    •Deliver greater flexibility to introduce new services from core banking or adjacent server systems like Interactive Banker, CxMarketing, and On-US transactions.

    •Replace the states and screens download from the Host (Switch) and remove States and Screens management costs while allowing the flow and interactions to be controlled by the enterprise server instead.

    •Use agile technology and practices to introduce innovative new business services for use with existing Switch based transactions.

    •Re-use digital assets on physical channels to engage with your customers

    •Deliver highly personalized messaging to target key locations, e.g. on- or off-us customers, key sites and specific events.
  • Implementing Your RBI ATM Control Measures Action Plan Recorded: Sep 6 2018 38 mins
    Alastair Hogben, Colin Gordon, Ashok Shankar
    Whether you’re upgrading your current ATM operating systems or seizing the opportunity to replace your ageing ATM estate with the latest in self-service hardware, this webinar will take you through the pros and cons of upgrading or replacing and how NCR can help you implement your RBI action plan.
  • Network & Security Services Recorded: Aug 1 2018 46 mins
    Dustin McCreight - Solution Manager for NCR Corporation
    Don’t miss this opportunity to attend an informative webinar to learn more about how ransomware attacks are affecting the Retail and Hospitality industries and more importantly, some preventive strategies to help improve security in your environment to keep your business secure.
  • NCR Secure Webinar Series - Why Upgrading Your ATMs will enhance Security Recorded: Aug 1 2018 36 mins
    Jack Mannion - NCR Security Team
    Learn how advances in ATM hardware design and improvements in the processing and software stack can make your ATM network more secure from the very start.
  • Why fraud protection is a necessary part of a security strategy Recorded: Jul 18 2018 30 mins
    The NCR Fraud Team
    Key take a ways for the webinar include:
    1. Learn how to successfully layer your defenses
    2. Discover how Security and Fraud technology need to work together
    3. Understand that with Faster Payments – your security posture has to move from protection to prevention
  • NCR Secure Webinar Series - Card Protection Trends and New Defense Solutions Recorded: Jul 10 2018 17 mins
    Christine Bunch - NCR Security Team
    Learn about recent ATM Card related attacks and the latest defense strategies and capabilities you can implement to make your ATM network and customers more secure.
  • NCR Secure Webinar Series - PCI Compliance Part 1: Changes to PCI / PTS Recorded: Jul 3 2018 54 mins
    Charlie Harrow - NCR Security Team
    A review of the latest ATM PCI - PTS related compliance changes, requirements and solutions.
  • NCR - eMarketing SaaS - Multiple channels on one platform Recorded: Jun 26 2018 44 mins
    David Strickland
    Connecting the channels is the key to SUCCESS !
    It’s a “JOURNEY”
  • NCR Secure Webinar Series - Black Box Attacks Recorded: Jun 26 2018 43 mins
    Charlie Harrow - NCR Security Team
    Charlie Harrow will guide you through how 'Black Box' attacks against ATMs are carried out and how you can defend your network against such attacks.
  • Is Account Take Over (ATO) using your ATM as a cash distribution channel? Recorded: Jun 19 2018 30 mins
    The NCR Fraud Team
    Key take aways from the webinar include:
    1.Learn the importance of ATO cross-channel detection
    2.Essential data points - non-financial events
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  • NCR Secure Webinar Series - ATM Network Protection Recorded: Jun 19 2018 32 mins
    Avril Kidd - Global Software Security Solution Manager at NCR
    Avril Kidd will explain ways to protect your ATM Network from attacks.
  • NCR Secure Webinar Series - Online Malware Attacks Recorded: Jun 12 2018 35 mins
    Owen Wild - Global Security Solution Manager at NCR
    Owen Wild of NCR will explain how online ATM malware attacks are carried out and ways to mitigate these attack types.
  • TLS1.2 for PCI compliance is right around the corner - Are you Ready? Recorded: May 31 2018 22 mins
    Andy Brown – Director of Payments Marketing at NCR & Ian Groves – Application Security Risk & Compliance Manager at NCR
    The PCI Security Standards Council has established a suite of standards for a broad response to threats that comes in the form of PCI DSS. All Payments processors, including ATM deployers, must demonstrate PCI DSS compliance. Financial institutions should have migrated to the latest Transport Layer Security, TLS 1.2 protocol to move away from SSL and early TLS and reduce the risk of a Payments attack.

    Join us May 31st where NCR’s Payments and Risk experts will discuss the background of PCI DSS and the TLS1.2 protocol and how NCR solutions can help banks drive their business and be ready for June 30th!
  • Open Banking - Driving Change Part 2 Recorded: May 30 2018 34 mins
    Steve Edwards - NCR Payments Transaction Processing
    Open Banking and APIs are becoming increasingly important in the banking world. Legislation (such as PSD2), the growth of Fintech organizations, and consumer expectations are driving forward new ways of accessing banking and making payments. These changes are paving the way for third party providers to build applications and services that deliver a ‘complete experience’ for a specific service for consumers and corporates. However, this is a challenge for financial institutions who for decades have focused on maintaining ‘closed’ payment systems that protect their account holders’ data – and their own – at all costs. The basic principle that value can be created by sharing key data assets is a big challenge for financial institutions especially in getting the IT structures in place to allow this to happen.

    During this second webinar, we will discuss:
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    -Secure customer authentication
    -Real time fraud detection
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    -How do we get there?
  • Open Banking - Driving Change Part 1 Recorded: May 29 2018 32 mins
    Andy Brown
    Open Banking and APIs are becoming increasingly important in the banking world. Legislation (such as PSD2), the growth of Fintech organizations, and consumer expectations are driving forward new ways of accessing banking and making payments. These changes are paving the way for third party providers to build applications and services that deliver a ‘complete experience’ for a specific service for consumers and corporates. However, this is a challenge for financial institutions who for decades have focused on maintaining ‘closed’ payment systems that protect their account holders’ data – and their own – at all costs. The basic principle that value can be created by sharing key data assets is a big challenge for financial institutions especially in getting the IT structures in place to allow this to happen.

    During this first webinar, we will discuss:
    -What is Open Banking
    -Understand the context: Why here, Why now?
    -What will Open Banking look like?
    -How could it develop?
    -Transaction processing requirements

    Make sure to sign up for part 2 in this series
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant Recorded: May 24 2018 45 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
  • NCR WEBINAR - Windows 10 - Be Ready, Be Secure, Be Compliant Recorded: May 24 2018 40 mins
    Alastair Hogben
    This webinar explains why financial institutions (FIs) and other ATM deployers need to start preparing now to upgrade their ATMs and other self-service terminals to Windows 10.

    On January 14, 2020, Microsoft will stop supporting Windows 7. This means that Microsoft will no longer provider security updates, application patches or technical support for ATM deployers running Windows 7.

    As a result, Windows 7-based ATMs are at high risk of not being PCI DSS (Payment Card Industry Data Security Standard) compliant. PCI DSS requires ATMs to be updated with vendor-supplied security patches to protect systems from known vulnerabilities.

    Listen to NCR, Microsoft and Customer speakers.
NCR Financial Services - Consumer Experience Banking
NCR Financial Services brings the omni-channel world to life. Allowing you to seamlessly connect banking physical and digital channels for higher efficiency, security and growth — with more personalized experiences for your customers.

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  • Title: Learn about San Antonio Credit Union's innovative Kiosk solution
  • Live at: Aug 17 2016 6:00 pm
  • Presented by: Adele Glenn, San Antonio Federal Credit Union & Edward Hornik, Professional Services for NCR
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