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ShoreTel Contact Center Live!

ShoreTel Enterprise Contact Center (ECC) is an all-in-one solution that provides complete multimedia and outbound capabilities. By leveraging ShoreTel's UC platform, agents can work anywhere and provide excellent customer experience and low Total Cost of Ownership
Recorded Mar 17 2015 94 mins
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Presented by
Chris Recio
Presentation preview: ShoreTel Contact Center Live!

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  • ShoreTel Sky Live! Recorded: Jun 25 2015 60 mins
    Garry Simpson
    Enterprise UCaaS Solutions / Cloud / Hosted Join us for a Live Webinar
    Unified Communications as a Service: The Next Step in UC
    Today’s workforce is more diverse than ever. Enterprises and government entities are supporting a distributed employee base with increasing technology demands and limited resources. A cloud-based VoIP phone system not only sustains both office-based and mobile employees with minimal resources, but provides significant flexibility, reliability and scalability to meet ever-changing requirements.
  • ShoreTel UC Live! Recorded: Jun 23 2015 9 mins
    Steve Phelps
    Join Us for A Live Webinar
    ShoreTel’s business VoIP solution is based on a distributed architecture, and includes an array of open interfaces that seamlessly integrate third-party information and applications into an organization’s VoIP telephone system. Seizing the flexibility and power of VoIP telephony, it integrates business communications with key data, so organizations can transform their business telephone systems into opportunities leverage their most valuable assets: people and information.
  • The 3 Hot Buttons for UC Recorded: Jun 23 2015 60 mins
    Jon Arnold, Richard Winslow
    Noted industry analyst Jon Arnold provides an update on 3 hot button UC trends that decision makers need to consider with the cloud. To complement this industry-based perspective, ShoreTel's Richard Winslow will explain how ShoreTel is addressing these trends. Jon and Rich will also converse about how these trends are evolving and where the opportunities lie for businesses. Specifically, you will learn about the latest developments and implications in the following areas:

    1. How you can leverage the cloud to scale your business with UC.
    2. Why application integration matters and what to look for in a hosted partner.
    3. What security vulnerabilities you need to understand with the cloud

    Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and marketing consultancy with a focus on communications technologies such as VoIP, Unified Communications, video, SIP trunking and the cloud.
  • ShoreTel Contact Center Live! Recorded: Jun 16 2015 90 mins
    Chris Recio
    Join us for a Demo of the ShoreTel contact center
    It offers both agents and supervisors, regardless of location, powerful and consolidated capabilities : IVR, intelligent routing, outbound, and media handling. And integrates seamlessly with existing CRM applications such as Salesforce and Microsoft Dynamics CRM, so you get more out of your two most important assets: people and information.
  • ShoreTel Sky Live! Recorded: Jun 9 2015 63 mins
    Michael Gilbertson
    Join us Live for - Out of the IT Closet, and into the Cloud
    Traditionally, businesses deployed systems and applications by installing software on hardware located in their offices. Cloud Computing (which is also often called “Hosted” or “Software as a Service”) is a new paradigm in which cloud applications and cloud VoIP systems are located in secure data centers, and vendors can take responsibility for owning, configuring and managing them. Businesses connect to these applications through the Internet or private connections. The benefits of the cloud phone systems are plentiful.
  • ShoreTel UC Live! Recorded: Jun 2 2015 59 mins
    Dan Cristofano
    Join us for a Live Demo
    ShoreTel’s unified communications solution leverages the power of our award-winning business VoIP phone system. Its unique, single-image distributed architecture not only provides advanced call control and connects users to the public network and the world beyond: it also enables the solution to scale with plug-and-play simplicity. In addition, the ability to virtualize server components further strengthens the robustness of ShoreTel's UC deployment options.
  • ShoreTel Sky Live! Recorded: May 21 2015 64 mins
    Michael Gilbertson
    See a Demo of The ShoreTel Sky Experience
    An Experience That Businesses Love
    We describe our mission as providing phone systems and applications with an experience that businesses love. So what is that experience? In a word, easy. That’s truly the ShoreTel Sky experience. We make it easy.
  • ShoreTel Contact Center Live! Recorded: May 19 2015 92 mins
    Corliss Clark
    See a Live Demo - In one word: productivity.
    As easy to deploy and maintain as it is to use, the ShoreTel Contact Center solution helps ensure that agents and supervisors can access a powerful and consolidated suite of capabilities, including fully blended inbound and outbound customer applications, web chat, and email.
  • ShoreTel Sky Live! Recorded: May 12 2015 55 mins
    Dan Cristofano
    Join us for a live demo - Many companies offer VoIP for businesses, but only ShoreTel Sky includes a variety of advanced, easy-to-use applications to fully unify corporate communications while guaranteeing call quality and service. We take the time to learn about your environment, requirements and infrastructure to custom design a scalable communications platform that fits your current and potential future needs.
  • ShoreTel UC Live! Recorded: May 5 2015 40 mins
    Steve Phelps
    See a live demo of - Unified communications anyone can use.
    ShoreTel’s unified communications solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment.
  • ShoreTel UC Live! Recorded: Apr 21 2015 61 mins
    Dan Cristofano
    Join us for a live demonstration and Q&A
    ShoreTel's Unified Communications (UC) capabilities leverage the power of VoIP to integrate communication tasks. Built on our brilliantly simple business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.
  • ShoreTel Sky Live! Recorded: Apr 16 2015 60 mins
    Garry Simpson
    See a Live Demonstration
    Managed VoIP Phone Service & Systems That Improve your Business & Productivity
    Since 2000, ShoreTel Sky has redefined what a phone system can do. Our business VoIP service provides thousands of companies with an enterprise-class phone system packed with features that help your company become more efficient, more mobile and more productive.
  • ShoreTel Contact Center Live! Recorded: Apr 14 2015 90 mins
    Matthew Weiner
    Join us for a live demonstration and Q&A
    ShoreTel Enterprise Contact Center (ECC) is an all-in-one solution that provides complete multimedia and outbound capabilities. By leveraging ShoreTel's on-premise UC platform, contact center agents can work anywhere—in one location, across multiple sites, or at home.
  • ShoreTel Sky Live! Recorded: Apr 7 2015 61 mins
    Michael Gilbertson
    Selecting the best modern phone system for your company doesn’t have to be a drag. In fact, we believe it should be an easy, enjoyable and informative process. Let’s get started.
    Join us for a live demonstration with Q&A on our Cloud Based UC System
  • ShoreTel UC Live! Recorded: Mar 31 2015 60 mins
    Garry Simpson
    See the power of ShoreTel's Unified Communications solution
    Product and Architecture Overview
    Brilliantly Simple Management and Administration
    Brilliantly Simple Management and Administration
  • ShoreTel Sky Live! Recorded: Mar 26 2015 61 mins
    Michael Gilbertson
    See and hear a live demo of our, Smart Cloud-Based Phone System

    We are voice specialists. We provide business phone products and services to support voice, but our cloud-based phone system is at the heart of what we do. Easy to install and easy to use, our cloud phone system is available wherever you are.
  • ShoreTel UC Live! Recorded: Mar 24 2015 61 mins
    Jonathan Sherwin
    See the power of ShoreTel's Unified Communications solution
    Product and Architecture Overview
    Brilliantly Simple Management and Administration
    Brilliantly Simple Management and Administration
  • ShoreTel Contact Center Live! Recorded: Mar 17 2015 94 mins
    Chris Recio
    ShoreTel Enterprise Contact Center (ECC) is an all-in-one solution that provides complete multimedia and outbound capabilities. By leveraging ShoreTel's UC platform, agents can work anywhere and provide excellent customer experience and low Total Cost of Ownership
  • ShoreTel Sky Live! Recorded: Mar 10 2015 64 mins
    Michael Gilbertson
    ShoreTel Sky is the only all-in-one cloud solution, from the phones and PBX capabilities to implementation and support — giving you a brilliantly simple solution. See a live demonstration of ShoreTel phones, the intuitive user portal and integrated application experience
  • ShoreTel UC Live! Recorded: Mar 3 2015 40 mins
    Steve Phelps
    See the power of ShoreTel's Unified Communications solution
    Product and Architecture Overview
    Brilliantly Simple Management and Administration
    Brilliantly Simple Management and Administration
Brilliantly Simple
ShoreTel offers businesses brilliantly simple UC applications and capabilities across its premise-based and hosted cloud platforms. Users enjoy a self-reliance and control to unleash productivity in an ever more dynamic, always-on world. With minimal impact on IT resources and now cost-saving platform options, ShoreTel is the leading provider of user-focused solutions.

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  • Title: ShoreTel Contact Center Live!
  • Live at: Mar 17 2015 5:00 pm
  • Presented by: Chris Recio
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