Becoming a Benchmark: A case study in safety performance transformation

Presented by

Justin Ganschow; Paul Rivera; Todd Efird

About this talk

In 2011 Caterpillar’s North Little Rock, AR, facility, where earthmoving Motor Graders are produced, had a Recordable Injury Frequency (RIF) rate of 5.11 with 20 recordable injuries. Of 68 manufacturing facilities in the enterprise, this facility ranked number 65. When the facility leadership committed to making a change, they started by listening closely to the front-line workforce – the employees closest to the job hazards – to understand what was motivating risky behaviors. The discovery has fueled a transformational journey to safety accountability that drove the RIF rate down to 0.58 by the end of 2014. Now the facility is a safety performance benchmark for organizations inside and outside the Caterpillar enterprise. Facility Operations Manager Paul Rivera joins Justin Ganschow, the facility’s former EHS Department Supervisor (now a Caterpillar Safety Services consultant) and Todd Efird, Senior Safety Consultant, for this one-hour presentation. You will learn: •How to apply cultural assessment results to focus improvement efforts •A formula for leveraging the skills and experience of employees to build proactive safety processes •How to develop performance measures that reflect the presence of safety activities (not just the absence of incidents) •Tools for increasing employee engagement and workplace positivity through effective recognition

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Caterpillar believes in the importance of safety and we want our customers to arrive Safely home. Everyone. Every day.™ This requires safe and reliable equipment, well-trained operators, properly designed job sites and a commitment to safety throughout the organization. Wherever you are in your safety journey, Caterpillar Safety Services is committed to providing you the tools, resources and knowledge to develop a sustainable culture of safety excellence.