Customer Success: Way beyond Customer Service!

Presented by

DebCalvert - Moderator; Tim Hurson, Guy Nirpaz and Katie Christian

About this talk

Customer Success is not the same as Customer Service or CX. Customer Success is about getting ROI and value for your customers, at every touch point with your organization. It's a tall order, but leading companies are committed to customer obsession. Learn more about Customer Success from the CEO of Totango in this panel discussion moderated by Deb Calvert and with innovative ideas from Sales Expert Tim Hurson. You'll see post-sale processes and customer relationships in a whole new way!

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