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Incorporating DevOps, Agility and Cloud capabilities into Service Design

Shadow IT is becoming more and more prevalent because the business demands faster time-to-market and the latest innovations, and they believe their internal IT department as behind the times or hard to deal with. This new era requires new ways of designing and quickly deploying IT services that will meet and exceed customer requirements. Attend this webinar to learn how to design IT services that:

• Take advantage of a DevOps approach
• Embody an agile methodology to improve time-to-market
• Leverage cloud capabilities, e.g. elastic capacity, resiliency, etc.
• Remove the desire of the business to use shadow IT

This webinar also provides guidance on:
• Where to start? How to make this happen?
• How to retrofit these principles to existing services?
Recorded Dec 11 2014 41 mins
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Presented by
Reginald Lo, Director of Service Management, Accelerate™ Advisory Services, VMware, Inc.
Presentation preview: Incorporating DevOps, Agility and Cloud capabilities into Service Design

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  • Old Goal, New Perspectives – Aligning Business & IT Strategies Recorded: Jan 28 2015 32 mins
    Richard Hawkins, Transformation Strategist, VMware, Inc.
    In 2014 we saw a significant new focus on processes and technologies that enable the strategic alignment of IT with the business. Though business and IT alignment has been a perennial goal for IT organizations for decades, the recent strides that have been made to improve the delivery of cost transparency, service brokerage and enhanced time to market for IT services have enabled new ways to communicate with the business and deliver the innovative, agile and cost effective services that they demand.

    Join us for this webinar to explore how to increase your alignment with the business through:
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  • Incorporating DevOps, Agility and Cloud capabilities into Service Design Recorded: Dec 11 2014 41 mins
    Reginald Lo, Director of Service Management, Accelerate™ Advisory Services, VMware, Inc.
    Shadow IT is becoming more and more prevalent because the business demands faster time-to-market and the latest innovations, and they believe their internal IT department as behind the times or hard to deal with. This new era requires new ways of designing and quickly deploying IT services that will meet and exceed customer requirements. Attend this webinar to learn how to design IT services that:

    • Take advantage of a DevOps approach
    • Embody an agile methodology to improve time-to-market
    • Leverage cloud capabilities, e.g. elastic capacity, resiliency, etc.
    • Remove the desire of the business to use shadow IT

    This webinar also provides guidance on:
    • Where to start? How to make this happen?
    • How to retrofit these principles to existing services?
A strategic partner for IT as a Service transformation
VMware's Accelerate Advisory Services practice works with organizations to address the people, process and technology aspects of IT as a Service transformation, enabling our customers to deliver agile, on-demand IT services that meet and exceed their customer requirements.

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  • Title: Incorporating DevOps, Agility and Cloud capabilities into Service Design
  • Live at: Dec 11 2014 5:00 pm
  • Presented by: Reginald Lo, Director of Service Management, Accelerate™ Advisory Services, VMware, Inc.
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