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The Delivery Conference 2019 Live - Opening Presentations

For the first time, MetaPack will be live streaming from The Delivery Conference 2019 (TDC Global), the number one event for eCommerce delivery. Our focus will be on the eCommerce and Customer Experience Stream, where you can enjoy 4 different sessions.

Taking place in London on Tuesday 26th February 2019, TDC Global will bring together 1300+ attendees – 70% of which are from the leading retailers and brands.

You can join an unrivalled gathering of senior eCommerce executives at TDC Global, simply by registering for the session below.

Session 1 - The Delivery Conference 2019 - Opening Presentations

(08:25 - 10:55 GMT)

Agenda:

08:55 ‐ 09:15 - Patrick Wall, Founder, MetaPack - Welcome and Trends in Delivery
09:15 ‐ 09:45 - Howard Saunders, Retail Futurist, Twenty-second and fifth
09:45 ‐ 10:05 - Xuan Jin, Lead Solutions Architect, Alibaba
10:05 ‐ 10:25 - Professor Matthew Goodwin, University of Kent/Chatham House
10:25 ‐ 10:55 - Martijn Bertisen, UK Sales Director, Google

For the full agenda visit https://www.thedeliveryconference.com/tdc-global/agenda/

#TDCGlobal
Recorded Feb 26 2019 132 mins
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Presentation preview: The Delivery Conference 2019 Live - Opening Presentations

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    41% of consumers say they sometimes or often purchase multiple products online knowing they will return some or all of them. Retailers and brands need to get the returns experience right to reduce basket abandonment, increase conversion and increase customer loyalty.

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    We will share best practise examples and insight for getting returns right.
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    Curious about how to grow customer engagement and increase conversion while improving the cross-border ecommerce shopping experience? Start by making the global delivery experience more dynamic!
    Join GELF and GELF NYC ’19 Platinum sponsor, Metapack, for this new webinar that will preview some of the key themes of this year’s program (September 19th). The GELF team will open the webinar by discussing how the latest international market data and cross-border ecommerce trends have defined the program for GELF NYC ’19. Drawing on lessons learned by some of the world’s leading brands, the webinar will also explore how consumer delivery expectations differ from country-to-country and continent-to-continent.
    Learn how crafting a transparent post-order experience localized to the unique preferences of shoppers in different markets fosters customer loyalty. Leave with actionable insights about how US brands can create a more dynamic delivery experience as they expand into Europe – and how lessons learned abroad can help them optimize the shipping and delivery experience in Canada and the US. Fill out the form to set up your free BrightTALK account and reserve your spot for our upcoming webinar.
  • How Delivery Options Can Differentiate Your Business Recorded: Jun 3 2019 32 mins
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    In this webinar we’ll look at MetaPack’s recently published guide which provides insight into the European market, highlighting the complexities and offering guidance for U.S. retailers and brands.

    This is a must-attend webinar for retailers and brands interested in their cross-delivery strategy.
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    Philippe Hemard, Founder, PHC
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  • TDC Global - Duncan Licence (MetaPack) - Keep Your Customers Coming Back Recorded: Mar 25 2019 31 mins
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    Retailers and brands need to reconsider the transactional relationships they have with their customers if they are to keep those customers coming back. Figuring out how to use post-purchase engagement to meet customers expectations and to create loyal customers is critical for creating a sustainable business.

    In this recorded session from TDC Global, Join Duncan Licence for insight into post-purchase loyalty, original research on consumer expectations and MetaPack’s plans in this space.
  • TDC Global - Steve Oliver (musicMagpie) - From the Converted Garage to... Recorded: Mar 25 2019 23 mins
    Steve Oliver (musicMagpie)
    Steve Oliver, the co-Founder and Group CEO of musicMagpie (UK) and Decluttr (US) shares his story of how a business that was started in his garage, trading a few boxes of old CD’s and DVD’s, became the biggest seller in the world on both of the major global platforms of Amazon Marketplace and eBay.com and the focus that has been required on providing the consumer with world-class logistics, both inbound as they buy product from consumers and outbound as they resell it.

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    In this recorded session from TDC Global, Neil McLauchlan explains how eBay will continue to be one of those destinations by embracing disruptive technology, innovating on behalf of customers and driving business growth around the world.
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  • The Delivery Conference 2019 Live - Opportunities and Challenges Recorded: Feb 26 2019 49 mins
    Various
    For the first time, MetaPack will be live streaming from The Delivery Conference 2019 (TDC Global), the number one event for eCommerce delivery. Our focus will be on the eCommerce and Customer Experience Stream, where you can enjoy 4 different sessions.

    Taking place in London on Tuesday 26th February 2019, TDC Global will bring together 1300+ attendees – 70% of which are from the leading retailers and brands.

    You can join an unrivalled gathering of senior eCommerce executives at TDC Global, simply by registering for the session below.

    Live Session 3 - eCommerce & Customer Experience: Opportunities and Challenges - introduced by Maria Canton, Global Marketing Director, MetaPack

    (14:40-15:25 GMT)

    Agenda:

    14:40 - 14:55 - Connecting small businesses with the world - Julia Bindley, Not on the High Street

    14:55 - 15:25 - Creating loyalty through the post-purchase engagement - Duncan Licence, MetaPack

    For the full agenda visit https://www.thedeliveryconference.com/tdc-global/agenda/

    #TDCGlobal
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MetaPack’s mission is to make eCommerce delivery more cost effective, convenient and enjoyable, wherever an order is made, wherever stock is held and wherever the delivery is required. Our channel will explore challenges and possibilities in maximising eCommerce delivery for the retail industry.

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  • Live at: Feb 26 2019 8:45 am
  • Presented by: Various
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