Delivering Insights: Leveraging Analytics for Customer-Facing Portals and Apps
Digital and mobile channels are transforming the customer experience. To remain competitive, you need to give your customers insights they can use to optimize performance, streamline operations, and make better real-time decisions.
The true potential lies in your data’s ability to improve the customer experience while moving top-line revenue through a customer-facing portal.
You're invited to this one-hour webinar to hear experts from Information Builders and DMI discuss design best practices of multi-industry customer-facing portals. We'll show you how they are generating additional revenue streams and increasing customer engagement and loyalty.
We will also focus on:
Using the WebFOCUS business intelligence and analytics platform for interactive, easy-to-understand consumer-facing applications that work seamlessly any device
Delivering insight through a centralized analytics portal to key stakeholders
Tracking and monitoring user adoption in applications
Come see examples of how our technology combined with DMI’s user interface (UI) design expertise builds applications that simplify and solve unique business problems, allowing anyone looking to gain self-service insights on customer-related data.
RecordedDec 14 201656 mins
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Wayne Eckerson, Eckerson Group | Michael Corcoran, Information Builders
Everyone in your organization needs information to work smarter, but analytical tools aren't necessarily appropriate for every audience. That's where embedded analytics comes in.
Join Wayne Eckerson from Eckerson Group and Information Builders' CMO Michael Corcoran as they discuss how organizations are getting more value and driving higher user adoption by embedding analytics into environments that business and operations users already use on a daily basis, including Salesforce, Sharepoint, and more.
You will learn:
- How embedded analytics increase business performance in operational environments
- How embedded analytics can align strategy with execution through all levels of the operation, which decreases the time to business impact
- How to use advanced analytics, AI, and machine learning in embedded environments to deploy knowledge and experience – even to novice employees
- The differences and similarities of descriptive, predictive, and prescriptive analytics in embedded scenarios
David Menninger, Ventana Research | Jake Freivald, Information Builders
When a resource is important to our business, we watch over it: measure it, manage it, make sure it benefits us.
In this webinar, we take a serious look at how to treat data as such a resource in today’s evolving digital landscape. We will discuss how to ensure that your data quality is sufficiently fit for its purpose, the technology trends that affect how we implement data quality solutions, and how data quality affects those trends.
David Menninger, SVP and Research Director from data and analytics firm Ventana Research, will discuss:
- Data quality use cases, including data integration, the IoT, application integration, and embedded and operational analytics
- How AI affects – and is affected by – data quality
- The role of business users in data quality initiatives
- How data profiling, an unsung hero, is a critical and humanizing part of every data quality process
Martha Bennett, Forrester Research | Bruce Kolodziej, Information Builders
Predictive analytics, AI, machine learning, and advanced analytics have long been the domain of data scientists using their favorite tools. How does this change in a world where, business people want self-service analytics that takes advantage of these advanced technologies?
Join Martha Bennett from Forrester Research, and Bruce Kolodziej from Information Builders as they cover topics that include:
- How business users can start to use predictive analytics in a self-service mode
- Why it’s important to re-think what “self-service” means to non-technical users
- Where advanced analytics fits within self-service environments, whether standalone, embedded into other applications, or as part of a broader analytical environment
- How Information Builders technology supports these different development and deployment options for systems of insight that exploit predictive analytics
What are the hottest trends in BI? Join this webinar with independent analyst, Rick van der Lans as he shares his key predictions for the coming years. So many new technologies have been introduced lately and organizations have so many new requirements, that the dynamic world of BI keeps evolving. Attend this webinar to learn about the following five BI trends: (1) Continuation of self-service BI (2) Analyzing streaming data (3) customer-driven BI (4) Data science (5) Data privacy and protection.
Many organizations have invested heavily in BI projects. But has it all been worth it? What’s the value to the business? Or in other words, what’s the business case? In this webinar, the direct relationship between data and business intelligence and the quality of decision making is shown. The domain of business intelligence is to support decision making with the right data at the right time and in the right form. Join independent analyst Rick van der Lans to hear about the differences the importance of how BI will influences all decision making processes.
Frank Gillett, VP&Principal Analyst, Forrester Research | Lyndsay Wise, Director of Market Intelligence, Information Builders
Internet of Things (IoT) data is often isolated within companies – and that means lost value. Even when you begin to integrate IoT data with the business, today’s big data analytics approaches don't support real-time insight and action.
Leading firms differentiate themselves by integrating business information with IoT data to create better customer experiences and more efficient operations. This is achieved by building integrated systems of insights that bring together the right people, processes, and analytics technology in a closed-loop process.
Join our webinar to learn:
• Why companies are losing value on their IoT investments
• Actionable tips on how to address top roadblocks
• What systems of insight look like in action
Maximum Blockchain Impact with Minimal Risk
Worried about the future of Etherium, Hyperledger Fabric, and all of those other technologies?
Blockchain promises to provide a stable, universal foundation for transactions ranging from supply chains to healthcare to financial services. Companies are concerned about the risk, but the problem isn’t blockchain – it’s the blockchain technology market.
Come to this Trend Talks webinar to learn about:
- Issues related to developing high-scale blockchain applications
- Roadblocks caused by the fluctuating blockchain market
- Ways to hedge your risk in the blockchain technology ecosystem
- The aspects of these issues that Information Builders technology addresses
La gestion de la donnée évolue : les volumes à gérer augmentent, les types de données varient, et les entreprises ont besoin d'y accéder de rapidement. La donnée devient volative et pour faire face à ces enjeux, Information Builders propose des solutions d'intégration afin que tout le système d'information des entreprises puisse bénéficier de cette architecture.
Dans cette session vous aurez un aperçu des solutions d'intégration iWay fournissant un environnement robuste et flexible et permettant de répondre aux divers besoins d'intégration.
James Cotton | International Director, Data Management Centre of Excellence
How can data science and artificial intelligence be used for the good of society – and what happens when they aren’t? In this thought-provoking session, we’ll explore the tricky interplay between technological advances, desired business outcomes, and the perceived value to both organisations and individuals. We’ll look at some companies that are exemplars of fair play, transparency and privacy, as well as some that push the boundaries for their own gain. Lastly, you’ll be introduced to transferrable best practices which can provide a solid foundation for the ethical use of data in your own environment.
Les capacités analytiques évoluent, elles ne sont plus seulement disponibles sur les plateformes traditionnelles de BI, mais aussi et de plus en plus intégrées aux applications professionnelles utilisées au quotidien pour optimiser les processus et fournir des analyses opérationnelles réactives.
Cette session éducative vous permettra d'aborder de nombreux cas d'usage d'analytique intégrée susceptibles d'être sources d'inspiration pour vos propres projets. Vous découvrirez également le point de vue d'analystes sur l'analytique intégrée, et quel peut être l'avenir de l'analytique pour servir les clients, collaborateurs et partenaires commerciaux.
Jake Freivald | VP of Product Marketing & Lyndsay Wise | Solution Director
Join our webinar to learn about five hot trends for 2019 that can help you meet new requirements for competitive advantage in the digital age and further support your organization’s ability to leverage data and analytics. With artificial intelligence (AI) and machine learning (ML) taking center stage, there are many more opportunities to gain insights that drive business value.
Join us as we discuss these leading tech trends:
Data and Analytics, the Original Power Couple – Forward-looking organizations understand that to achieve analytics success, they need trusted data first.
Next-Gen Embedded Analytics Deliver Next-Level Customer Experience – Data monetization and customer-facing analytics have been adopted by organizations to create added value for their customers. Next-gen embedded analytics apps will take this to the next level.
Smart Ecosystems Alter Your Data Strategy – Integration of diverse data types coupled with more digitization and automation will shift the way we interact with technology.
Artificial Intelligence Gets a Helping Hand From Human Intelligence – Human intelligence is the check and balance that ensures artificial intelligence makes the best choices for us all.
The Industry Catches Up to the Reality of Insights at Scale – Organizations require broader fact-based decision-making and must empower more people with easy access to the information, answers, and insights they need.
François Vigier | Responsable avant-vente et services professionnels
La réussite dans son activité professionnelle est souvent associée à la rapidité de décision. Dans un monde où l'information et la connectivité définissent les règles, l'IoT devient essentiel pour assurer son succès.
Dans cette session, nous explorerons ce qu'implique l'IoT en termes d'innovation et de nouveaux modèles d'activités d'entreprises, ainsi que les potentielles difficultés auxquels vous devrez faire face pour ingérer, stocker et traiter des volumes conséquents de données générés par des millions, voire des millers d'appareils.
L'IoT nécessite la mise en place de nouveaux processus, l'innovation et l'utilisation de technologies analytiques avancées pour en exploiter tout le potentiel. Quels sont les nouveaux défis engendrés par l'IoT pour les entreprises? Quels sont les pré-requis et les processus à mettre en place pour assurer la réussite de son organisation ?
As the future seems to get closer every day, forewarned is forearmed. Predictive analytics are enabling earlier identification of emerging opportunities, and allowing organisations of all kinds to proactively detect and avert problems, from component failure to fraud and employee churn. But predictive analytics isn’t a single technology – rather it’s a blend of advanced tools and techniques, wrapped in a coherent strategy. This eye-opening session explores how you can harness the power of prediction in your organisation to tangibly change outcomes, increase agility and reduce uncertainty.
Julie Charrier | Business Value assessment manager
Comment la "Data Science" et l'Intelligence Artificielle peuvent être utilisées pour le bien de la société? Et que se passe t-il si ce n'est pas le cas? Dans cette session incitant à la réflexion sur ce thème, nous explorerons l'interaction complexe entre les progrès technologiques, les résultats souhaités et la valeur perçue à la fois par les organisations et les individus. Nous étudierons également des exemples concrets à partir desquels nous proposerons quelques recommendations pour tendre vers un usage éthique des données.
The Australian tertiary education sector is one of the preeminent education sectors in the world. This webinar will discuss your data challenges and how our solutions can breakdown your data silos to enable you to create a data driven culture to differentiate your institution.
Winning in business is often about being the fastest decision-maker. In a world where insight and connectivity are redefining the rules, the IoT is becoming critical to capturing success and overcoming disruption. In this session, we’ll explore the promise of IoT in terms of innovation and new business models, as well as the potential pressures you’ll face in ingesting, storing and processing the oceans of data generated by millions or even billions of devices. Discover which new capabilities will be critical to your success, and what actions you need to start taking now to adapt your business for the IoT.
Porter Thorndike | Director of WebFOCUS Sales and Strategy
Analytics capabilities have evolved – no longer necessarily delivered through traditional BI platforms but increasingly integrated into everyday business applications to optimise processes and provide reactive operational analysis. This insightful session will walk you through some of the myriad use cases for embedded analytics, to inspire your own projects. You’ll also hear the analysts’ perspective on embedded analytics, and how the future is likely to unfold as organisations gather momentum in creating analytic applications to serve customers, colleagues and partners.
Data is variously heralded as the new oil, the currency of the digital economy, and the lifeblood of business. But the companies that are truly changing the economy are those that are most progressive in thinking differently about data, like the Ubers of this world. In reality, most businesses have a wealth of data but simply haven’t grasped the idea that data could become their raison d’être. In this stimulating session, discover how to overcome the cultural as well as technological challenges that stand in the way of positively impacting the bottom line through data – and your business becoming renowned as an innovation pioneer.
Jim Williams, Senior iWay Pre-Sales Consultant, Information Builders
Analytics answers questions and suggests new paths to success. However, to be sure of those insights you need to be sure of your data. See how Information Builders technology allows you to consume, manage, validate, and publish data for analytical and operational purposes while supporting business objectives and informing business users.
William McKnight | McKnight Consulting Group | Jake Freivald | Information Builders
Every single item on a company mission statement relates to data at some level. It is from the position of data expertise that the mission will be executed and company leadership will emerge. The data professional is absolutely sitting on the performance of the company in this information economy and has an obligation to demonstrate the possibilities and originate the architecture, data and projects that will deliver. After all, no matter what business you’re in, you’re in the business of information.
Organizations today need to take advantage of the numerous relevant data platforms to which they provision their data. Platforming the data correctly is a key indicator of workload success. This leaves the progressive organization with more data platforms than ever before and with a clear need to make them all work together. Throw in multiple clouds and the data integration challenge moves exponentially. Data integration is at an all-time high in terms of need and shows no signs of abating.
The speaker will share from experience some of the hallmarks of mature, leading data and data integration environments that leaders will be guiding their data environments towards in the next few years, with the goal of helping true data leadership emerge.
Information Builders helps organisations transform data into business value. Our software solutions for business intelligence and analytics, integration, and data integrity empower people to make smarter decisions, strengthen customer relationships, improve employee performance, and drive growth.
WebFOCUS and iWay products cover all information needs – from data inception to information quality and delivery. The market’s leading business intelligence platform, WebFOCUS scales easily to extend the power of analytics to everyone. iWay products simplify the integration of complex data and application environments to deliver projects on time and on budget, capture lost revenue, and eliminate hidden costs generated by inaccurate data.
Our dedication to customer success is unmatched in the industry. That’s why tens of thousands of leading organisations rely on Information Builders to be their trusted partner for developing and executing a world-class information strategy.
Delivering Insights: Leveraging Analytics for Customer-Facing Portals and AppsMark Winslow, Location Analytics Specialist | Information Builders and Chris Murphy, Senior Director, Data Driven Solutions |[[ webcastStartDate * 1000 | amDateFormat: 'MMM D YYYY h:mm a' ]]56 mins