Delivering Insights: Leveraging Analytics for Customer-Facing Portals and Apps

Presented by

Mark Winslow, Location Analytics Specialist | Information Builders and Chris Murphy, Senior Director, Data Driven Solutions |

About this talk

Digital and mobile channels are transforming the customer experience. To remain competitive, you need to give your customers insights they can use to optimize performance, streamline operations, and make better real-time decisions. The true potential lies in your data’s ability to improve the customer experience while moving top-line revenue through a customer-facing portal. You're invited to this one-hour webinar to hear experts from Information Builders and DMI discuss design best practices of multi-industry customer-facing portals. We'll show you how they are generating additional revenue streams and increasing customer engagement and loyalty. We will also focus on: Using the WebFOCUS business intelligence and analytics platform for interactive, easy-to-understand consumer-facing applications that work seamlessly any device Delivering insight through a centralized analytics portal to key stakeholders Tracking and monitoring user adoption in applications Come see examples of how our technology combined with DMI’s user interface (UI) design expertise builds applications that simplify and solve unique business problems, allowing anyone looking to gain self-service insights on customer-related data.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (165)
Subscribers (13413)
Information Builders helps organisations transform data into business value. Our software solutions for business intelligence and analytics, integration, and data integrity empower people to make smarter decisions, strengthen customer relationships, improve employee performance, and drive growth. WebFOCUS and iWay products cover all information needs – from data inception to information quality and delivery. The market’s leading business intelligence platform, WebFOCUS scales easily to extend the power of analytics to everyone. iWay products simplify the integration of complex data and application environments to deliver projects on time and on budget, capture lost revenue, and eliminate hidden costs generated by inaccurate data. Our dedication to customer success is unmatched in the industry. That’s why tens of thousands of leading organisations rely on Information Builders to be their trusted partner for developing and executing a world-class information strategy.