Structuring Process Knowledge, Not Just Mapping Steps: Process Documentation with CogNIAM

This webinar continues the conversation in “Modeling for Understanding, Not Just Automation,” where we discussed conceptual process models, modeling Best Practices, and the CogNIAM methodology. In this follow-up, we step back from stand-alone models to explore the broader scope of process documentation. What does good documentation look like, and why does it matter? We’ll clarify the difference between a process model and complete documentation and examine the elements that make documentation truly valuable across an organization. Above all, we will closely examine the method introduced as part of PNA’s modeling Best Practice—the heart of this session. This method includes: · The CogNIAM methodology, which connects process descriptions with the rules that guide them, the data they use and produce, and the precise meaning of the terms involved · Scenario-based modeling, which uses concrete examples to reduce modeling complexity · Hierarchical scoping, which structures process models at varied levels of detail to drive modeling clarity Whether you attended the first webinar or not, this session will give you a practical approach to process documentation that supports organizational understanding and change readiness. Register now!