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Never Underestimate the Importance of Change Management

Change management is a corporate necessity, however it can be very difficult for organizations to get it right. Part of the issue comes from organizations seeing change management as just another ITSM process – like configuration or capacity management, say – when change needs a much bigger perspective. These days changes are rarely, if ever, just about IT.

This webinar will look at the difficulties that organizations encounter when they set up and operate change management capabilities, as well as:
* Why change management is more than just “change control” and what constitutes a “successful change”
* How the way in which we deal with personal change can help us survive change management at work
* What the different levels of change authority are
* How standard changes play a key role in surviving change management
* The evaluation, evolution, and customer perspective of change management

Failing to understand the importance of change management can significantly hinder your organization. Join us for this webinar to ensure that your change management processes are working to benefit, not handicap, your business.
Recorded Nov 18 2015 56 mins
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Presented by
Ivor Macfarlane, IT Service Management Consultant and Trainer
Presentation preview: Never Underestimate the Importance of Change Management

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    Change management is a corporate necessity, however it can be very difficult for organizations to get it right. Part of the issue comes from organizations seeing change management as just another ITSM process – like configuration or capacity management, say – when change needs a much bigger perspective. These days changes are rarely, if ever, just about IT.

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    * How the way in which we deal with personal change can help us survive change management at work
    * What the different levels of change authority are
    * How standard changes play a key role in surviving change management
    * The evaluation, evolution, and customer perspective of change management

    Failing to understand the importance of change management can significantly hinder your organization. Join us for this webinar to ensure that your change management processes are working to benefit, not handicap, your business.
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SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. SysAid serves over 10,000 customers across 140 countries, from SMBs to Fortune 500 corporations.

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  • Title: Never Underestimate the Importance of Change Management
  • Live at: Nov 18 2015 5:00 pm
  • Presented by: Ivor Macfarlane, IT Service Management Consultant and Trainer
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