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Get Lean, Get Agile, Get Automated, or Get out of the Way!

This Ain’t Your Daddy’s IT Shop!

Today's business customer expects more from IT than ever before. They want exceptional quality, and they want it faster. Sounds like 'do more with less'? NO! It's 'do more, by doing less!'

Never before has IT had such an array of advanced frameworks and methodologies that take advantage of an unprecedented cadre of automation tools. Basic pattern recognition has matured to automated service delivery. Quick fixes have moved up to service orchestration. IT is out of excuses. Join our webinar to learn more.

What you’ll get:
- Practical recommendations on how to scale up your service desk
- Advice on how to accelerate service delivery and drive agent productivity
- Pointers to identify opportunities of what manual processes to orchestrate
- Real-life success stories
Recorded Dec 12 2019 38 mins
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Presented by
George Spalding, EVP of Pink Elephant & Doron Youngerwood, SysAid Director Product Marketing
Presentation preview: Get Lean, Get Agile, Get Automated, or Get out of the Way!

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Industry leaders & IT pros chime in with service desk management tips
Watch dynamic discussions and learn from industry experts about IT service management (ITSM) and help desk hot topics, ITIL best practices, and SysAid’s features, including a powerful ticket management tool, IT asset management, self-service, BI analytics, mobile device management, chat, password reset, mobile apps, industry benchmarking, and more.

SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. SysAid serves over 10,000 customers across 140 countries, from SMBs to Fortune 500 corporations.

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  • Title: Get Lean, Get Agile, Get Automated, or Get out of the Way!
  • Live at: Dec 12 2019 12:40 pm
  • Presented by: George Spalding, EVP of Pink Elephant & Doron Youngerwood, SysAid Director Product Marketing
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