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2020 and Beyond - 10 Superpowers to Strengthen Your Service Desk

Supercharging your service desk for 2020 and beyond!

In today’s digital age, service desk managers are being asked to do more with less, supporting ever-demanding end users, and trying to support their organization’s digital transformation.

What if you could supercharge your service desk with 10 superpowers?
Recorded Jan 29 2020 41 mins
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Presented by
Jonathan Purvis, IT Manager at Kefron & Doron Youngerwood, Director of Product Marketing at SysAid
Presentation preview: 2020 and Beyond - 10 Superpowers to Strengthen Your Service Desk

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Industry leaders & IT pros chime in with service desk management tips
Watch dynamic discussions and learn from industry experts about IT service management (ITSM) and help desk hot topics, ITIL best practices, and SysAid’s features, including a powerful ticket management tool, IT asset management, self-service, BI analytics, mobile device management, chat, password reset, mobile apps, industry benchmarking, and more.

SysAid Technologies Ltd. is a leading provider of customer-driven IT Service Management (ITSM) solutions. Available as a cloud-based or on-premise solution, SysAid provides affordable, innovative, and intuitive ITSM software aligned with industry best practices. SysAid serves over 10,000 customers across 140 countries, from SMBs to Fortune 500 corporations.

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  • Title: 2020 and Beyond - 10 Superpowers to Strengthen Your Service Desk
  • Live at: Jan 29 2020 12:50 pm
  • Presented by: Jonathan Purvis, IT Manager at Kefron & Doron Youngerwood, Director of Product Marketing at SysAid
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