Name: Re-imagining how we can support vulnerable customers
Start: 2021-08-19T09:30:00Z
End: 2021-08-19T09:30:40.000Z
Location: BrightTALK
Rating: 0

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The importance of specialist lenders in the UK property market in overcoming market complexities
Gazumping has always played its part in the UK property market, but the imbalance between supply and demand seems to have pushed buyers to utilise this tactics.
What effect has this increase held over property investors, and how can specialist finance be used to protect themselves, and their investment? Join Liza Campion online, to find out.

Gazumped Britain

Our April coffee morning will be focused upon conveyancing, and for this session, our usual host Sophie Holloman, will be joined by Emma Hall, Key Relationship Director at Movin Legal.

Conveyancing is a key stage within the house buying process, and its important that brokers efficiently partner with a solicitor or conveyancer to handle to the legal aspects of property purchases, to ensure a smooth journey for their clients. 

Movin Legal are one of L&G Mortgage Club’s conveyancing partners through its Referral Pro scheme, which helps brokers earn commission for referring clients to trusted partners to handle specific client needs. It also supports brokers in their delivery of Consumer Duty regulations by helping clients reach their financial goals. 

Sophie and Emma will discuss how easy it is for brokers to refer their clients to our conveyancing panel and what the average commission rate is that can be earned. They will also look at what Movin Legal do and how they differentiate from other conveyancing firms. 

So if you want to understand more about our Referral Pro Scheme, and how it works through the example of conveyancing, this webinar not to be missed.

Earn Commission for Referrals to our Conveyancing Panel

Join us for an insightful webinar as we explore the intricacies of mortgage solutions and unveil strategies to simplify complexities in the lending process. Discover how here at the Harpenden Building Society's we provide a tailored approach that can empower you to navigate non-standard circumstances with confidence, ensuring optimal outcomes for your clients.

Tailor-made Mortgages: Simplifying Complexities with Harpenden Building Society

Join lifetime mortgage specialists, Pure Retirement, to understand what a typical lifetime mortgage customer looks like. Discover customer trends and behaviours, plus tips and support to reach new and retain existing customers.

Understanding Lifetime Mortgage Customers and How To Reach Them

Join LendInvest Mortgages in the discussion of mortgage technology. Discover why it is crucial to the mortgage application process, and how tech could change your mortgage broker journey for the better. Find out how technology is revolutionising the mortgage industry.

How can tech help you and your customers on the mortgage journey?

Join us for an insightful webinar on the evolving landscape of buy-to-let investments. 

Explore anticipated shifts in landlord behaviour following recent amendments to the Rental Reform Act and new HMO rules under Article 4. Our experts will provide practical insights for adapting strategies amidst regulatory changes. 

Discover how Molo's innovative solutions support landlords in thriving in this dynamic environment. Stay ahead of the curve in the buy-to-let market. Register now.

Navigating potential changes in Landlord Behaviours

Specialist lending is going through a period of growth, representing new opportunities for advisers to be able to help more clients and earn additional income.

Want to find out how more about specialist lending and how you can capitalise on this ‘advice rich area’ quickly and easily, and still earn a generous share of the income?

Then join us for this exclusive fireside chat webinar with Caroline Mirakian, Sales & Marketing Director at United Trust Bank, and Michelle Westley, Head of Propositions at Legal & General Mortgage Services. You will discover: 

• What is specialist finance? 
• Why are we seeing growth in the specialist lending markets? 
• How you can ensure you meet your consumer duty obligations?
• What are the advantages of referring specialist lending cases?

Don't miss this opportunity to learn from the experts and get your questions answered. 

Register now and get ready to take your broker business to the next level!

How changes in specialist lending markets represents opportunities for advisers

Affordability remains a key focus for intermediaries and lenders, whether this be due to a change in employment patterns, higher costs of borrowing, continued pressure of the cost of living, or a combination of all three. Hear how the market and lenders are likely to adapt in 2024.

Affordability and Adaptability in 2024

The Mortgage Climate Action Group (MCAG) is a collaborative, non-commercial industry initiative led by the Association of Mortgage Intermediaries set up to help industry navigate the net zero transition. It is now hosting the first in its 2024 educational webinar series – aimed at mortgage intermediaries and the lenders they work with – to explore the potential impacts of climate change on the future of mortgage advice.

On 18th March at 10am, Associate Director of the Green Finance Institute, Rachael Hunnisett will be interviewed by MAB’s Head of ESG, Karina Gerdes, in this must- watch webinar to discuss how the climate is having a larger impact on financial services, and what this could mean for you as a mortgage broker. 
 
They will be exploring: 
• What’s happening to the climate?
• What are the implications for the UK?
• What could this mean for the Housing Market?
• How might this impact your customers?
• What does this mean for the Financial Services industry and brokers?
• What practical steps can advisers and business owners take right now - and where can they go for further information?

With thanks to Legal & General for providing the platform for this webinar, on behalf of the Mortgage Climate Action Group.

The Climate is Changing, Should You?

Our March coffee morning will be focused upon the Self-employed market, and for this session, our usual host Sophie Holloman, will be joined by Jonathan Mann, Corporate Account Manager at One Savings Bank Group.

The self-employed market is constantly evolving and with it the need for lenders to adapt, especially when it comes to how they assess their incomes which are often in complex structures. Self-employed customers are struggling more than ever to secure the mortgage or loan they need with mainstream lenders, due to trading periods of less than 2-3 years or their unpredictable and varied income structures.  

It’s important that lenders understand the difficulties self-employed customers face and can take a more pragmatic and flexible approach when underwriting their cases. As an adviser, it’s equally important to understand how lenders operate in this space so you can fully support your self-employed customers.

This session will look at:

• Identifying affordability boosters 
• Why understanding financial and trading year ends can make the difference 
• A lender’s interpretation on accounts and tax calculations/tax year overviews
• Share Net Profit, Returned Profit Adverse Projections
• Complex incomes; Day rate contractors/IR35, CIS workers

Exploring the complexities of an evolving Self-Employed market

If you are looking for a lender lending in England and Wales with a bespoke approach to specialist lending, we are the lender to speak to. With no credit scoring and all cases manually underwritten, we are able to look at cases which are more complicated, quirky and niche and which require a human to look at them with no ‘computer says no’ mentality. Our front line mortgage managers have years of experience of dealing with more complex cases and will be able to structure a case for you and your clients. You’ll wish you had come to us before once you have used us!

USPs: (All applicable to properties in England and Wales unless stated)
1. Self-employed - We specialise in lending to the self-employed with over 55% of our book in this category. 
2. Lending to Medical Professionals - where we can offer enhanced income multiples.
3. Lending to professionals/key workers - reduced rates for professionals/key workers.
4. Properties with or without land - We offer mortgages on small holdings (up to 100 acres) with or without agricultural restrictions/s.106 in place. (Must not be a working farm.)
5. Properties with annexes etc.
6. Green mortgages - preferential rates for residential properties with an EPC rating of A or B.
7. Semi-commercial - mortgages on flats above shops even if the shop / flat is on one title.
8. Buy to Let / Holiday let mortgages - will also accept Airbnb income.
9. Short term bridging - using our regulated bridging mortgage product. 
10. Capital raising - we are happy to capital raise for any legal purpose.
11. Interest only - with a credible repayment strategy, we are happy to look at cases on interest only terms. 
12. Lending in Retirement - up to age 85 for those who are retired/semi-retired and can look at interest only.
13. Lending into retirement - we can go up to age 75.
14. Self-build/renovation products available in Wales/Welsh Border areas 
(Post codes: BS, GL, HR, WR & SY) and outside of these areas on a case by case basis.

Why should you talk to the Swansea Building Society about a mortgage case?

In 2023, the cost of living crisis stretched household income, higher interest rates put pressure on those looking to remortgage, product transfer transactions sky rocketed and many first time buyers were stopped in their tracks. We saw inflation climb, the cost of running a business mounting, the introduction of consumer duty and house prices at their peak compared with income levels however, it’s not all negative news. We saw a 25% rise in stock of homes for sale in December and a mortgage price war at the start of the year. So what’s in store for 2024?

What’s in store for 2024?

Join Chelsea Pordage, Telephone BDM for the Harpenden Building Society, as she ventures through the known of complex mortgage cases that are tricky for some lenders, but every-day for the Harpenden. Designed to boost confidence and clarify the options available when dealing with clients who have unique/multiple income streams, quirky property, affordability income stretches and much, much more!

Venturing into the known: Tricky for some, every-day for the Harpenden

Our February coffee morning will be focused upon 2nd charge mortgages, and for this session, our usual host Sophie Holloman, will be joined by David Paton, Business Development Manager at Fluent Money.

Sophie & David will discuss how 2nd charge mortgages work, and why brokers are often apprehensive to recommend them to clients. They will discuss the pros and cons of 2nd charges, the type of scenarios and clients for whom this type of loan might be a viable option, as well as exploring the process of how 2nd charges are placed. This session will be useful for those brokers wanting to know more about these type of mortgage loans, and Fluent Money will be able to highlight the type of support they can offer in this area.

Putting 2nd Charges under the Spotlight

After months of difficulty, it’s become clear that understanding what tools are available for investors, and how they work, is now a fundamental aspect of the specialist finance scene. 

Within its presentation, MFS will break down:
• The different strategic approaches available in utilising different specialist finance products
• Alternative affordability structures within the bridging and specialist buy-to-let mortgage market

Join this live webinar to learn more!

Utilising affordability tools within the specialist market

Re-mortgaging and product transfers are two of the most common activities in the mortgage market, especially in the current climate of economic uncertainty. But how can you make sure you are up to date with the latest products, criteria, and regulations? How can you provide the best advice and service to your clients, whether they are looking to save money, release equity, or switch to a more suitable deal?

Join us for this webinar, where we will have a panel of experts from leading lenders, who will share their insights and tips on re-mortgages and product transfers. As it’s a live webinar, you’ll have the opportunity to ask questions and interact with the speakers. Some of the topics we will cover include:

• The current state and trends of the re-mortgage and product transfer market
• The benefits and challenges of re-mortgaging and product transferring for different types of clients
• The best practices and tools for sourcing, comparing, and applying for re-mortgages and product transfers
• The regulatory and compliance issues to consider when advising on re-mortgages and product transfers

We'll be joined by;
Steve Hewitt at Aldermore
Phil Quinn at Bluestone
Darren Deacon at Family Building Society
Wes Regis at Fleet

Don't miss this chance to learn from the experts and boost your knowledge and skills in re-mortgaging and product transferring. Register now and secure your spot for this informative and engaging webinar.

What’s next for Re-mortgages and Product Transfers?

Navigating the specialist mortgage market is not always easy, people are complex but mortgage lending doesn’t need to be.  Approximately 1.6 million households will come to the end of their fixed rate mortgage in 2024 with many customers facing a very different set of circumstances than when they first sought their mortgage deal.  The cost of living crisis means that 1 in 5 people have missed a payment in the last 12 months, affordability still remains a challenge and lending on non-standard properties or those near commercial can be tricky. Here at United Trust Bank, we understand that it can be difficult to know where to place your case. We have residential, buy-to-let and second charge products that can support you to help more customers.

Specialist Lending: Simplified

PTs are an attractive proposition for landlords because they are quick, convenient and they usually come with no fees to pay. Phil Riches, Sales Director will be presenting his reasonings as to why he feels 2024 will be another strong year for product transfers. How Keystone can help and also how to submit a product transfer application for an existing Keystone client seamlessly.

The rise of product transfer’s in 2024

Join Kirsty Button, Customer Experience & Insight Director for Legal & General Insurance, as she sets the scene for what the regulator is saying about vulnerable customers and what is expected of financial services in response. Kirsty showcases how Legal & General is implementing best practice to support vulnerable customers and to ensure we are doing our upmost to deliver our duty of care to them.

Advisers should tune in to understand what constitutes a vulnerable customer and the types of support they may need from a business to help them make the appropriate decisions and actions regarding their finances. Advisers will be able to gain invaluable insight to help them assess their own business practices and how they can evolve to ensure they offer as much support as possible to their own vulnerable customers.

Featuring: 
Jodie White - Mortgage Transformation Product Owner, L&G Mortgage Club

Re-imagining how we can support vulnerable customers

vulnerable customers

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Re-imagining how we can support vulnerable customers

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