Name: Technology vs. Human Touch
Start: 2021-09-22T10:00:00Z
End: 2021-09-22T10:00:00.000Z
Location: BrightTALK
Rating: 1

Your one-stop shop for all our lender webcasts, roundtables and educational videos. Also sign up for live webinars and search our archive of videos including footage of Mortgage Club events.

Join our final Sparks webinar of 2026, all about supporting borrowers with Adverse Credit

Adverse credit, positive outcomes: Lending solutions credit issues

Join our Sparks webinar on self-employed borrowers

Bespoke lending:  Support for self-employed borrowers

Join our Sparks webinar on New Build mortgages, including self-build

From plots to property: Navigating New Build mortgages

Join our Sparks webinar on First Time Buyers

Stepping onto the ladder: Mortgage solutions for First Time Buyers

Join our Sparks webinar about Later Life Lending

Empowering borrowers in Later Life: Navigating modern mortgage options

Join our Sparks webinar on Specialist Lending

When the mainstream won't fit: Exploring specialist lending solutions

Join our Sparks webinar on Complex BTL mortgages, including HMOs & MUHBs

Complex Buy-to-Let unpacked:  HMOs, MUFBs, and specialist strategies

Join our Sparks webinar on Holiday Let mortgages

Holiday Let mortgages:  Navigating criteria, risks, and rewards

Join our Sparks webinar all about Buy-to-Let Lending, including Limited Company BTL

Mastering Buy-to-Let:  The evolving landscape of BTL lending

Join our Sparks webinar on complex income, including skilled worker and visas.

Unlocking lending for diverse income streams

Join us for a Sparks webinar on mortgage technology

Innovation and Automation: Embracing digital in mortgages

Join us for an insightful panel discussion, focusing on the evolving landscape of mortgages for High Net Worth clients. This 45-minute webinar will feature expert speakers from top UK lenders, offering first-hand perspectives and practical guidance tailored specifically for mortgage brokers. 

Why Attend? 

Gain a deeper understanding of the unique needs and expectations of High Net Worth individuals when it comes to mortgage solutions. 

Hear directly from leading lenders about the latest products, underwriting criteria, and market trends affecting affluent clients. 

Learn strategies to strengthen your proposition and grow your client base in the high net worth segment. 

Participate in a live Q&A session with our panel of experts to address your most pressing questions.

High Net Worth lending: Practical solutions and market outlook

Join our new coffee morning host, Elle Heal, who will be discussing second charges with Matt Tristram, MD of Loans Warehouse. 

Whether you're new to second charges or looking to sharpen your expertise, this webinar breaks down the essentials and uncovers powerful strategies for using second charge mortgages to solve real-world client challenges. From myth-busting to case studies, we’ll explore how second charges can protect low rate first mortgages, boost affordability, and open new doors for clients, and for your business.

Second Charge Secrets: Unlocking Smarter Solutions for Every Client

Explore the challenges facing today’s first-time buyers, from rising house prices and income gaps to the growing role of family support. Learn how innovative mortgage solutions, including high LTV lending and flexible deposit options, can help make homeownership more accessible.

Overcoming today’s first-time buyer challenges

Join us for our final Sparks webinar of 2025! This one focusses on Specialist Lending, with a panel of lenders who excel in this area, sharing insights, practical strategies, and real-world case studies to help you unlock new opportunities for your clients.

Join us for this 45-minute live session to hear about:
Current trends shaping the specialist lending market
Key challenges and solutions for complex cases
Tips from top lenders on structuring deals for success

Whether you’re looking to expand your offering, navigate tricky scenarios, or simply sharpen your competitive edge, this webinar is packed with actionable advice tailored for brokers.
We'll be joined by:
Emma Saint from Furness Building Society
Steve Hewitt from Aldermore
Chelsea Pordage from Harpenden Building Society
 Chris Proudfoot from Gatehouse Bank

From Complex to Closed: Specialist Lending made simple

A L&G Ignite Webinar

The Buy-to-Let (BTL) market is facing unprecedented challenges. With rising interest rates, evolving regulatory demands, and shifting lender criteria, brokers are under more pressure than ever to deliver for their landlord clients. Join us for an exclusive webinar, chaired by Jane Simpson (Head of Strategic Accounts - Broker, L&G Mortgage Services), where a panel—including Kelly Bretherton (Head of Ignite), Louise Apollonio (Sales & Distribution Director, The Mortgage Lender), and Sophie Waugh (Mortgage Technical Manager/Associate Mortgage Adviser at John Charcol) will tackle the most pressing questions in BTL affordability.
This session will explore:
• The biggest hurdles brokers face in today’s affordability assessments.
• How lenders are adapting their criteria in response to market and regulatory pressures.
• The impact of stress testing, rental coverage ratios, and the rise of flexible underwriting approaches.
• Whether portfolio landlords are being disproportionately affected—and what brokers can do about it.
• The evolving role of technology and sourcing systems in navigating complex affordability rules.
• Predictions for the next 12 months: what’s changing, and how brokers can prepare.
• Actionable advice from industry leaders to help brokers thrive in a challenging landscape.
• Plus, discover how L&G Ignite’s Affordability Tool is empowering brokers to overcome BTL affordability challenges. 
Whether you’re a seasoned broker or new to the BTL sector, this webinar will equip you with the latest insights, practical tools, and forward-looking strategies to support your clients and grow your business. Register for free today.

Unlocking Buy-to-Let Affordability: Insights, Strategies, and the Road Ahead

Clare Beardmore, Director - L&G Mortgage Club and Adrian Moloney, Group Intermediary Director at OSB Group sit down to explore the future of mortgages in the specialist space.  

Join our upcoming webinar with OSB Group, to learn how their brand strategy, built on industry-leading service and trusted partnerships, leverages the strengths of diverse brands - Precise, Interbay, and the newest addition, Rely. Gain insights into how the launch of Rely is opening doors for intermediaries and landlords seeking tailored lending solutions. 

We’ll explore the evolving new build market and how Precise continues to support this sector with enhanced offerings, such as increased LTV options and more flexible income assessments. Hear about our close work with regulators and the value of partnerships that enable us to support a broader range of clients. 

The webinar will also spotlight the role of AI and innovative technology in boosting adviser efficiency and maintaining a personal touch. You’ll see how user-friendly platforms and the latest Ignite features offer real-time information, empowering advisers to make smarter sourcing decisions. 

With the UK commercial mortgage market booming in 2025, our experts will discuss how advisers can diversify into commercial and bridging loans, expanding beyond traditional residential lending.  

This dynamic webinar is perfect for advisers eager to upskill, grow their client base, or stay ahead in a changing market. Don’t miss your chance to access the latest strategies, tools, and opportunities shaping the future of specialist lending.

When Clare met Ade - the future of mortgages in the specialist space

For three decades, L&G Mortgage Club has helped shape the UK mortgage and advice landscape. In this special anniversary video, past and present Mortgage Club Directors come together to reflect on the milestones, challenges, and defining moments that built the Club into what it is today. Hear first-hand stories from those who led the transformation of our proposition, strengthened lender relationships, supported advisers through industry change, and helped the Mortgage Club become one of the most trusted partners in the market. Whether you joined us at our 30th anniversary conference or are exploring our history for the first time, this short film offers a unique perspective on our journey — and what the future may hold for advisers, lenders and homebuyers.

What you’ll see in this video:
• Reflections from past and present Mortgage Club Directors
• Key moments that shaped the Club over 30 years
• How the Mortgage Club has supported advisers and the industry
• Personal stories, milestones and lessons learned

A perfect companion to our anniversary whitepaper Home 2055, this video brings our heritage — and our future ambitions — to life.

30 Years of L&G Mortgage Club: Reflections from our Directors, past and present

Join Derek Adams & Rachael Hunnisett at Skipton Building Society for Intermediaries as they explore and discuss the balance between technology and the human touch. Derek and Rachael will share their different perspective on how technology is making things easier for you.

Technology vs. Human Touch

Financial advisor

Fintech

mortgage adviser

mortgage market

mortgage technology

Join this highly engaged community of UK financial advisers as they share peer-to-peer best practice advice. Find content related to investment and economics, better business practices, client acquisition and client referrals for financial advisors, as well as tax and pension advice. Further the engagement by presenting and participating in live interactive webinars and videos.

UK Financial Advisers

Internal audit and compliance professionals are facing increasingly stringent regulatory requirements when it comes to compliance reporting and internal control procedures. Join the audit and compliance community to learn best practices from thought leaders on topics such as regulatory compliance, internal audit checklists and audit program strategies.

Audit and Compliance

Get powerful banking and treasury insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on hot topics such as digital banking, payments disruption and non-bank competition. Learn how the latest treasury management strategies are helping to mitigate operational, financial and reputational risk.

Banking and Treasury

Get powerful financial planning and analytics insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge and drive optimal financial performance for your company.

Financial Planning and Analysis

Join this new, vibrant community to learn and connect with top thought leaders, startups and banks who are disrupting the financial services industry. Keep up with the latest news and trends in Fintech and take part in lively debates on topical issues and challenges.

The accounting and finance community on BrightTALK features presentations from leading accountants and finance professionals. The accounting community includes tax planning strategies, QuickBooks webinars and other accounting webinars, while the finance community features presentations on financial capital regulations and forensic data analytics. Join the conversation by attending live financial and accounting presentations and connecting with industry thought leaders.

Technology vs. Human Touch

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About this talk

L&G Mortgage Club Media Zone