Why, more than ever, this is the year of working smarter not harder

Andrew Cappaert, National Account Manager at Brightstar will discuss the essential need in a contracted market to ensure you are looking at the potential of new opportunities in new areas and not just relying on how you have done things previously. The need to find solutions for your client is as important as ever because if you can’t find the right product, then they will find someone else who will. By providing the right solution to your clients’ needs not only helps your client retention but can also lead to further opportunities in the future. What key questions can you ask in a fact find which may lead to a holistic approach and new revenue streams?