Leveraging AI to boost customer acquisition, engagement, and retention

Presented by

Brian Witlin, CEO, Yummly

About this talk

Your instincts are good — but AI can make them flawless. With AI, every time a customer engages with your brand, you’re making that moment really count. Add AI powered predictive analytics to ensure the right message at the right time, targeting is accurate and high-value, and customer support is proactive. Automate chat-based customer service, and give your agents more info off the top. Level up the shopping experience by offering the right products at the right time — and add contextual conversation to narrow their choices down. Customers want this kind of service and attention. And if you can’t deliver, they’re going to find the company that can. So don’t miss this VB Live event, where you’ll learn more about being relevant to your customers, making their engagement meaningful, and more! Register now for free! Attend this webinar and learn: * How AI levels up personalization and customer engagement * How to use AI-fueled data analytics to create tactical marketing plans. * How to create personalized moments without being creepy * How to increase real and effective relevance to customers across channels Speakers: * Grant Langston, CEO, Eharmony * Dave Gerhardt, VP Marketing, Drift * Brian Witlin, CEO, Yummly * Moira Dorsey, Founder, Dorsey Experience Sponsored by Drift

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