Why financial services companies need to invest in voice and chat

Presented by

Envestnet | Yodlee

About this talk

Amazon Alexa, Apple’s Siri, and Google Assistant are changing the way consumers live and how brands engage with people. Witnessing the rise in popularity of voice-enabled digital assistants, many financial service providers are planning on incorporating or have already added this new technology into their systems. But while investment in voice assistants continues to grow, questions remain on how much these technologies can drive digital engagement, streamline customer communications, and build revenue. Don’t miss this chance to join our discussion on voice and chat technologies and find out how they can be effectively utilized to create a more engaging and meaningful customer experience. Join our webinar to learn: • How conversational technologies are changing the financial services landscape • What to look for in a voice-enabled solution • Why context is key for the future of voice-enabled digital assistants • Ways voice and chat can power financial wellness • Tips for capitalizing on conversational interfaces to improve customer loyalty • How Envestnet | Yodlee data accuracy helps power AI-enabled voice and chat solutions Speakers: • Juan Romera, Head of Business Development, Abe.AI • John Kelly, Client Partner, Financial Services, LivePerson • Geoff Hauge, Partner, Edgile

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (4)
Subscribers (68223)
Founded in 2006, VentureBeat is the leading source for news and perspective on technology innovation. Our news, analysis, and events provide deep context to help executives, entrepreneurs, and tech enthusiasts make smart decisions. We aim to inform and inspire. Led by founder and CEO Matt Marshall and a team of experienced journalists, VentureBeat covers a range of technology trends — from artificial intelligence to virtual reality, small business to enterprise, health tech, cloud, games, and more.