Fix your Leaky Onboarding Funnel with Online Identity Verification
Customer acquisition is top of mind for most financial service organizations and their boards. Normally, when banks and other financial service institutions think customer acquisition, they think about launching a new advertising campaign with the hope of driving more online or in-branch traffic -- but these campaigns are iffy at best.
Instead, why not rethink your online account opening process where FSIs lose about 20% of their prospects through abandonment. If you can plug that leaky funnel, you will see an immediate improvement in customer acquisition.
Join us for this informative “how-to” webinar and discover how to…
- Dissect the abandonment problem
- Reduce the number of identity verification screens & clicks
- Cast a wider net with omni-channel verification
- To say “no” to verification “maybes”
RecordedJul 23 201926 mins
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Modern enterprises are losing almost 40% of applicants during digital onboarding. There's a number of reasons for this, but often it's the online identity verification part of the process where customers are lost. This is because the experience is often too time-consuming, onerous or clunky.
In this webinar:
- Learn 10 practical tips for improving the onboarding process
- Receive an update on the abandonment crisis
- Learn about our handy TCO calculator for comparing conversion rates
Financial institutions are losing almost 40% of applicants during digital on-boarding. There's a number of reasons for this, but often its the online identity verification part of the process where customers are lost. This is because the experience is often too time-consuming, onerous, or clunky.
In this webcast, Dean Nicolls provides an update on the abandonment crisis and then shares 10 practical tips for improving the onboarding process. He also shares a handy TCO calculator for comparing conversion rates of different identity verification solutions.
Financial institutions are an obvious target for cybercrime.
Unless they double down on strong internal security against a broad range of threat vectors, they will continue to be targeted and victimized by fraud rings and nation states. Unfortunately, their IT security is perceived to be deficient — especially within smaller banks and credit unions.
Making matters worse, cybercriminals are adopting new technologies, increasing their coordination and becoming more sophisticated. They’re compromising employees’ and customers’ personally identifiable information (PII) for use in illicit schemes elsewhere. Thanks to large-scale data breaches, they’re leveraging the dark web to take over legitimate accounts.
In this webinar, Clayton Roth will explore 8 emerging cybersecurity threats that financial institutions need to take seriously by building the requisite safeguards to protect their assets, customer data and reputation.
Kevin Alan Tussy (CEO of Facetec) and Dean Nicolls (Marketing VP, Jumio)
As biometrics become more widely adopted for identity verification (new account creation) and ongoing user authentication, fraudsters have started to deploy sophisticated spoofing attacks, including the use of deepfakes.
That's why its increasingly imperative to leverage certified liveness detection to sniff out real biometric artifacts (e.g., selfies) and ensure your users are physically present. Unfortunately, without liveness detection, bad actors can bypass your verification and authentication systems to perpetrate fraud and account takeovers.
Watch this interview with Jumio’s VP of APAC, Frederic Ho, who talks about the current state of identity verification in Asia as more financial organizations and businesses move to digital. From this discussion, you’ll learn about
- The success factors in building a sustainable onboarding process and how technology can help.
- What are the differences in the approach around digital identity verification across Asia.
- What are some of the shortcomings of building your own KYC and identity verification solutions.
Watch Jumio's CEO, Robert Prigge, on the Discover Stage at Sibos London 2019, the world's premier financial serivces event. Learn about some surprising ways in which cyberattacks and data breaches put consumers and businesses at risk. And discover how, with biometric-based authentication, companies can more reliably ensure that the user logging in is the actual account owner and not an impersonator using stolen login details from the dark web or a social engineering attack.
More cyber criminals are using techniques like spoofing or deepfakes for fraud and account takeovers. This is where liveness detection technology plays a crucial role. Sadly, most of these legacy liveness techniques that track facial movements are easily spoofed.
Watch this presentation to learn:
- How deepfakes and emerging spoofing attacks pose a real risk to companies
- How biometric-based identity proofing with certified liveness detection is increasingly embraced by organizations to defend against these state-of-the-art attacks
Como Reducir el Fraude y Optimizar la Incorporación de Cuentas Digitales
Las estadísticas mundiales indican que existe un 40% de abandono por parte de nuevos usuarios durante el proceso de apertura de nuevas cuentas. Esto se debe a varias razones pero es principalmente debido a procesos de vinculación largos, complicados y poco amigables.
En esta presentación hecha durante Digital Bank en Santiago, daremos 7 consejos que en Jumio consideramos sumamente importantes para aumentar las conversiones de prospectos a nuevos clientes y reducir el abandono de aplicación en línea, mientras al mismo tiempo reducimos las tasas de fraude cibernético.
Discover how leading online identity verification solution providers such as Jumio are using AI and machine learning to improve the accuracy and speed of verification. In this webinar, Roberto Colecchia, Jumio's Senior Product Manager reviews how the company is leveraging supervised and unsupervised machine learning and how these models are improving it ability to correctly classify ID documents. Roberto will also review how these models have been deployed into production to learn on the fly.
As more and more APAC businesses evolve to support a complete digital experience, a very basic question must be asked: How can I truly trust I know my customer?
In the world of data breaches and identity theft, the old ways of identity proofing and authentication do not deliver a high level of confidence or assurance that the digital user is who they claim to be. New biometric-based technologies and approaches are needed to more definitively establish a customer's digital identity and detect bad actors more accurately.
During this informative 20-minute session, Frederic Ho, Jumio's VP of APAC explores how biometric-based identity verification and authentication can streamline the onboarding experience, better detect online fraud, and meet string KYC and AML regulatory requirements.
Vidhan Mittal, Jumio's Leading Identity Verification Consultant
Account takeover (ATO) fraud is when a fraudster seizes control of an online account, changes information such as the username, password or other personal information, and then makes unauthorized transactions with that account.
ATO is on the rise, and businesses and banks are in the crosshairs. Cybercriminals are targeting a variety of accounts including checking and savings accounts, credit card accounts, online accounts, mobile phone accounts, email accounts and mobile wallets to name a few. But, any account that is protected with a username and password is fair game.
In this webinar, you'll learn:
* How ATO fraud works
* What's fueling the growth of ATO
* 5 Ways to Protect and Mitigate Against ATO fraud
Bottom Line: Modern enterprises need to reconsider the password as their go-to authentication methodology. We’re living in a Zero Trust World, so we need to start behaving that way and building in the necessary safeguards to more reliably ensure that the user logging in is the actual account owner and not a fraudster impersonating that user with stolen login credentials.
When it comes to online gaming, there are a number of converging regulatory trends that are challenging operators’ ability to quickly verify and onboard new players.
Watch this webinar to:
- Learn more about the current gaming landscape
- Find out what are the key 5 mistakes to avoid in the online gambling player onboarding
- Hear what's next in the digital gaming and gambling space
Increase your conversion rates today by applying the tips from this webinar.
Sean Sposito, Javelin Strategy | Robert Prigge, Jumio | Scott Johnson, Western Union | Adam Englander, iovation
Reducing friction and staying compliant is often a hard act to juggle. How can financial institutions and eCommerce players bridge the gap?
Join this panel to hear about:
- Best practices for KYC & AML in the digital age
- Providing a frictionless experience for customers
- The future of eCommerce security
- Rethinking digital identity
Sean Sposito, Sr. Analyst, Security, Javelin Strategy & Research (Moderator)
Robert Prigge, President, Jumio
Scott Johnson, Head of Product, Western Union Business Solutions
Adam Englander, Product Lead at iovation, a TransUnion Company
In a financial landscape dotted with frequent data breaches and identity-based fraud, sophisticated identity verification and authentication techniques are needed to protect customers' digital personas. This one-on-one interview will discuss a variety of topics surrounding the current state of identity verification and the biggest online threats for payments and financial service companies in 2020 and beyond.
- The evolution of identity proofing and biometric authentication
- Tips for developing a tactical game plan against account takeover fraud
- How to dramatically reduce online abandonment while staying KYC compliant
Greg Wlodarczyk (FINTRAIL), Nathalie Newman (ComplyAdvantage), Dean Nicolls (Jumio)
Since the financial crisis, dozens of crackdowns have targeted money launderers who effectively rely on banks, shell companies, and other mechanisms to cover their tracks.
Learn from FINTRAIL, ComplyAdvantage and Jumio about current money laundering trends and best practices for AML screening and online identity verification to weed out bad actors as part of the new account onboarding process.
In this webinar, you'll discover:
* The potential costs of non-compliance (monetary and reputational)
* How the global regulatory landscape is quickly evolving
* How AML screening is being automated & streamlined during account onboarding
* Why AML monitoring is needed after the initial screening
* The advantages of a single, integrated dashboard for identity verification & AML screening
Andrew Shikiar (FIDO Alliance), Dr. Rolf Lindemann (Nok Nok Labs), Dean Nicolls (Jumio)
Learn how modern enterprises are discovering new alternatives to the password - device-based authentication that overcomes the many shortcomings of the username and password paradigm. This is at the heart of the FIDO Alliance, an open industry association whose mission is to develop and promote authentication standards that help reduce the world’s over-reliance on passwords.
The presentation is divided into three sections:
-The Problem with Passwords: Andrew Skikiar (FIDO Alliance)
-Next Generation Authentication: Dr. Rolf Lindemann (Nok Nok Labs)
-Identity Proofing & Password Recovery: Dean Nicolls (Jumio)
When users lose their last or only authentication method (forgotten password, etc.), account recovery needs to be performed in order to re-enable access to the account. In this webinar, we also explore secure ways to recover their accounts leveraging proven identity proofing methods.
Mitchell Noordyke, Rocco Grillo, Dean_Nicolls, Danny Bradbury
In January 2020, the California Consumer Privacy Act (CCPA) will come into effect, bringing with it stricter guidelines around the collection and processing of personal information in the US state.
Under the new law, residents of California will have new privacy rights regarding their data, which organizations will need to adhere to in order to avoid monetary penalties.
This session will explore what the CCPA will mean for businesses, assess what the challenges of compliance will be and discuss how organizations can plan ahead to be on the right side of the regulation.
•What CCPA is and what it will mean for businesses in the US from January 2020
•The challenges of CCPA compliance
•How to plan ahead for CCPA
El hecho aterrador es que el 90% de las entidades Bancarias de America Latina han sufrido incidentes cibernéticos en el ultimo año.
Con la transformación digital, hay mas competencia por ofrecer servicios financieros y como consequencia, mas información personal siendo procesada digitalmente.
En este seminario, hablaremos de las 8 diferentes amenazas de seguridad cibernética que enfrentan los bancos y entidades financieras de America Látina. Repasaremos cuales son las tendencias de fraude, amenazas de seguridad y como en Jumio, contribuimos a la protección contra estas amenazas mientras los ayudamos a convertir clients exitosamente y cumplir con las regulaciones locales.
Robert Prigge, President, Jumio & Tony Fish, Founder, AMF Ventures
With identity theft and account takeover on the rise, it’s increasingly difficult for businesses to trust that someone is who they claim to be online.
Join this exclusive interactive 1-2-1 interview where Robert Prigge, President, Jumio will share the latest identity verification and authentication trends and how you can leverage the power of biometrics, AI and the latest technologies to quickly verify the digital identities of new customers and existing users. Some questions to be tackled;
What types of cybersecurity threats are on the rise? Any surprising stats?
Is account takeover becoming a real threat in the financial services space?
How will eKYC evolve over the next few years?
How to balance the trade-off between customer experience and fraud detection?
Are the new breed of challenger banks a threat to high street banks? If so why?
Register today and do not miss out on the opportunity to have your questions answered in this interactive question and answer session.
The Fifth Money Laundering Directive (5AMLD) - Can AML and identity verification processes be streamlined to deliver a better user experience?
This session will give you insights into the digital identity, authentication and verification landscape. You will also learn how you can increase the return on investment in your digital transformation by reducing online application abandonment rates and improving conversion rates.
Robert Prigge, President, Jumio & Tony Fish, Founder, AMF Ventures
Cheri McGuire, Standard Chartered | Tony Fish, AMF Ventures | Robert Prigge, Jumio | Steven Holt, EY
Cyber-attacks have cost the financial services industry more than any other sector, especially due to the extremely sensitive data and assets that they are gatekeeping.
Join this panel to learn:
-What is the current state of the cybersecurity in financial services?
-Why is cybersecurity more of a business risk than a technology issue?
-Best practices for detecting and preventing threats
Robert Prigge, President, Jumio
Tony Fish, Founder, AMF Ventures
Steven Holt, Practice Lead - EMEIA FS Cybersecurity, EY
Cheri McGuire, Group Chief Information Security Officer, Standard Chartered Bank
ID and Identity Management - KYC for Global Enterprises
When identity matters, trust Jumio. Jumio is the creator of Netverify® which enables businesses to increase customer conversions while providing a seamless customer experience and reducing fraud. By combining the three core pillars of ID Verification, Identity Verification and Document Verification, businesses now have a complete solution that allows them to establish the real-world identity of the consumer.
Leveraging advanced technology including augmented AI, biometric facial recognition, machine learning and human review, Jumio helps organizations to meet regulatory compliance including KYC, AML and GDPR and definitively establish the digital identity of their customers. Jumio has verified more than 200 million identities issued by over 200 countries from real time web and mobile transactions. Jumio’s solutions are used by leading companies in financial services, sharing economy, cryptocurrency, retail, travel and online gaming. For more information visit www.jumio.com.