Digitalize your Business Without Compromising the Customer Experience

Presented by

Johan Fantenberg - ForgeRock, Frederic Ho - Jumio, Ajay Biyani (Moderator)

About this talk

Please join Forgerock and Jumio for our upcoming fireside chat entitled Digitalize your Business without Compromising Customer Experience, where we will discuss how organizations are being forced to digitize their business model to build a consumer-first digital framework to drive customer acquisition and retention - or risk disappearing! Convenience, security, and compliance for user journeys are critical to further accelerate digital transformation. Digital ecosystems need to be able to capture the minds of your customers at speed, scale, frictionless without compromising the customer experience. Some of the topics the panel we will discuss include: - Core principles for designing a solid digital foundation for customer retention and acquisition - Digital on-boarding core strategies and principles - Data protection benchmarking and best practices - Balancing processes vs delighting customers - Digital on-boarding use cases
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Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio Platform provides advanced risk signals, identity proofing and compliance solutions that help you accurately establish, maintain and reassert trust. Leveraging advanced technology including automation, biometrics, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Sunnyvale, Jumio operates globally with offices in North America, Latin America, Europe, Asia Pacific and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit