How to Implement eKYC & Keep Online Customers Safe

Presented by

Robert Evans - Fintrail & Claire Galbois-Alcaix - Jumio

About this talk

The recent shift towards digitisation has pushed businesses to review their KYC processes, and implement new strategies to protect their customers online. In this podcast, Robert Evans from Fintrail and Claire Galbois-Alcaix at Jumio will discuss: - The impact of digitisation on businesses and their customers - The latest risks and compliance challenges - How to implement a successful eKYC - Tech innovations that help organisations keep their customers engaged - Changes to the regulatory landscape and the future of eKYC As people spend more time online, they leave a digital trail of information that can be used against them if put in the wrong hands. The convergence of online and offline has opened up entire new pathways for fraudsters, money launderers, and identity thieves to assume another person’s identity. KYC (Know Your Customer) refers to the process of verifying the identity of your customers, either before or during the time when they start doing business with your organisation. With eKYC, businesses are able to perform identity verification and due diligence electronically, but must ensure they have the correct end-to-end identity verification strategies in place. Rob and Claire will share tips and best practices organisations can follow to simplify their eKYC.

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Jumio’s mission is to make the internet a safer place by protecting the ecosystems of businesses through a unified, end-to-end identity verification, eKYC and AML platform. The Jumio KYX Platform offers a range of identity proofing and AML services to accurately establish, maintain and reassert trust from account opening to ongoing transaction monitoring. Leveraging advanced technology including AI, biometrics, machine learning, liveness detection and automation, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC, AML and GDPR. Jumio has verified more than 400 million identities issued by over 200 countries and territories from real-time web and mobile transactions. Jumio’s solutions are used by leading companies in the financial services, sharing economy, digital currency, retail, travel and online gaming sectors. Based in Palo Alto, Jumio operates globally with offices in North America, Latin America, Europe and Asia Pacific and has been the recipient of numerous awards for innovation. For more information, please visit