How to Build a First-Class Digital Onboarding and eKYC Experience

Presented by

Simon Kingston at Jumio and Nikolai Hack at Nucoro

About this talk

Technology has continued to improve at an exponential rate, enabling the creation of better, faster and cheaper financial services propositions. For banks and financial institutions, this provides an opportunity to offer new revenue streams that engage and support customers in reaching their financial goals. How can technology improve the client experience for new fintech propositions and what specialist services are required to reduce friction for both the bank and the customer during the KYC process? In this panel discussion Nucoro and Jumio will discuss the impact of technology on the UX and customer engagement and review the latest eKYC tech innovations.

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Jumio’s mission is to make the internet a safer place by protecting the ecosystems of businesses through a unified, end-to-end identity verification, eKYC and AML platform. The Jumio KYX Platform offers a range of identity proofing and AML services to accurately establish, maintain and reassert trust from account opening to ongoing transaction monitoring. Leveraging advanced technology including AI, biometrics, machine learning, liveness detection and automation, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC, AML and GDPR. Jumio has verified more than 400 million identities issued by over 200 countries and territories from real-time web and mobile transactions. Jumio’s solutions are used by leading companies in the financial services, sharing economy, digital currency, retail, travel and online gaming sectors. Based in Palo Alto, Jumio operates globally with offices in North America, Latin America, Europe and Asia Pacific and has been the recipient of numerous awards for innovation. For more information, please visit