Reduce operational and compliance costs whilst growing your customer base

Presented by

John Hakim - Moolahgo; Gavin Chia - moomoo Singapore; Steven Chau - Jumio; Rogelio Umali - Goodbank; Siew Mun Hong - PWC

About this talk

Customer acquisition becomes vital for companies to ensure sustainable growth in the competitive fintech and financial services industry. Driving business growth and cross border expansion at minimal incremental cost while fulfilling the complex AML/KYC requirements is a key operational challenge that many regulated financial service businesses are facing. What you’ll learn: - Getting cross border KYC right - when to build your own infrastructure and when to outsource eKYC service to ensure cost effective compliance - Managing total cost of ownership for eKYC - how to ensure reliable KYC while keeping the costs of compliance low - Building customer centric onboarding workflow - how to optimize operational costs and customer conversion through an integrated compliance platform

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Jumio helps organizations to know and trust their customers online. From account opening to ongoing monitoring, the Jumio KYX Platform provides advanced risk signals, identity proofing and compliance solutions that help you accurately establish, maintain and reassert trust. Leveraging advanced technology including automation, biometrics, AI/machine learning, liveness detection and no-code orchestration with hundreds of data sources, Jumio helps organizations fight fraud and financial crime, onboard good customers faster and meet regulatory compliance including KYC and AML. Jumio has processed more than 1 billion transactions spanning over 200 countries and territories from real-time web and mobile transactions. Based in Palo Alto, Jumio operates globally with offices in North America, Latin America, Europe, Asia Pacific and the Middle East and has been the recipient of numerous awards for innovation. Jumio is backed by Centana Growth Partners, Great Hill Partners and Millennium Technology Value Partners. For more information, please visit