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Adopting standards: interoperability, innovation & education for our industry

The Gaming Standards Association President Peter DeRaedt joins Casino International’s Jon Bruford to discuss the organisation’s success within land-based gaming and how their approach can also assist the online sector.
Standardised protocols now mean operators have greater choice and products are sold according to customer need, rather than buyers restricted by proprietary technology. Online gaming can benefit from a similar approach, says Peter DeRaedt – listen to the GSA’s intentions and be part of a very exciting, profitable future.

In the first of a series of free Casino International editorial webinars, Peter discusses:
• How companies can get on board with the GSA’s plans to improve customer service in the future
• How the GSA’s success in land-based gaming can translate to the online sector
• Why standardised protocols are vital for growth and future development
• How standardisation can affect both land-based and online casinos as they gradually merge, with customer retention in mind
Recorded Jan 21 2015 45 mins
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Presented by
Jon Bruford. Managing Editor of Casino International
Presentation preview: Adopting standards: interoperability, innovation & education for our industry

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  • Adopting standards: interoperability, innovation & education for our industry Recorded: Jan 21 2015 45 mins
    Jon Bruford. Managing Editor of Casino International
    The Gaming Standards Association President Peter DeRaedt joins Casino International’s Jon Bruford to discuss the organisation’s success within land-based gaming and how their approach can also assist the online sector.
    Standardised protocols now mean operators have greater choice and products are sold according to customer need, rather than buyers restricted by proprietary technology. Online gaming can benefit from a similar approach, says Peter DeRaedt – listen to the GSA’s intentions and be part of a very exciting, profitable future.

    In the first of a series of free Casino International editorial webinars, Peter discusses:
    • How companies can get on board with the GSA’s plans to improve customer service in the future
    • How the GSA’s success in land-based gaming can translate to the online sector
    • Why standardised protocols are vital for growth and future development
    • How standardisation can affect both land-based and online casinos as they gradually merge, with customer retention in mind
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  • Live at: Jan 21 2015 4:00 pm
  • Presented by: Jon Bruford. Managing Editor of Casino International
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