Beware of Network False Alarms: How to Reduce Alert Fatigue

Presented by

Jason Hand, DevOps Evangelist & Mike Merideth, Senior Director of IT at VictorOps

About this talk

If you and your on-call team feel overwhelmed or exhausted by the volume of alerts, this is for you. In it, we explore methods to not only identify and deal with alert fatigue but reduce it over time by fine-tuning your monitoring and alerting services. We'll also discuss the iterative process of identifying which data sets really represent actionable issues, which ones are redundant or overlap, and which ones are valuable only for information, and are never actionable. Join us to hear how you can make on-call suck less.

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Our incident timeline gives you a real-time view of the health of your infrastructure, while allowing you to collaborate with your team in the midst of a firefight. We make it easy to pull reports after the fact, reroute alerts to the right person and escalate to different teams. All of this, along with our Transmogrifier (a new feature we created that gives you the ability to append alerts with helpful documentation), means that your team can reduce TTR and solve IT problems faster.