How post-mortems can close the loop on IT metrics

Presented by

Jason Hand, DevOps evangelist at VictorOps

About this talk

In today’s modern infrastructure, it’s imperative to have situational knowledge about what’s going on...the good, the bad, everything. The DevOps movement has taught us that monitoring is a key component of adopting the best practices of highly efficient software delivery teams. These metrics are not only useful as context during incident management but also to analyze once an outage has been resolved.

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Our incident timeline gives you a real-time view of the health of your infrastructure, while allowing you to collaborate with your team in the midst of a firefight. We make it easy to pull reports after the fact, reroute alerts to the right person and escalate to different teams. All of this, along with our Transmogrifier (a new feature we created that gives you the ability to append alerts with helpful documentation), means that your team can reduce TTR and solve IT problems faster.