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The Key to Creating a Memorable and Engaging Candidate Experience

This webinar will explore the use of technology in creating a unique and effective candidate experience, from passive engagement to successful applications and beyond.

Cassandra Rahbani, Product Manager from Lumesse, will talk about how talent acquisition technology plays a vital role in building candidate engagement and a solid employer brand. Douglas Shirlaw from COSLA and Helen Williams from TUi Travel Plc will join the discussion panel to talk about how the successful adoption of this technology has enabled them to refine their candidate experience and build a truly effective talent acquisition process.
Recorded Feb 23 2017 62 mins
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Presented by
James Marsh, HRreview; Duncan Miller, Lumesse; Douglas Shirlaw, COSLA; Helen Williams, TUI
Presentation preview: The Key to Creating a Memorable and Engaging Candidate Experience

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  • Family-Friendly Business Practice on a Global Scale? Feb 6 2020 2:00 pm UTC 90 mins
    James Marsh,HRr; Jennifer Liston-Smith, MFC;
    Increasingly employers want a joined-up global approach to supporting employees in combining work and family. Driven by the competition for talent, greater transparency on gender pay gaps and new gender-neutral expectations around parental leave, we need to ‘think globally and act locally’ working with differing cultural considerations, circumstances and expectations.

    In this lively and practical webinar, James Marsh will be discussing emerging global family-friendly trends and solutions with leading global employers and Jennifer Liston-Smith, Head of Thought Leadership at Bright Horizons Work+Family Solutions. We’ll place particular emphasis on what the UK can learn from, and offer to, other global regions.

    Since Bright Horizons acquired My Family Care in February this year, the combined business serves around 1,500 client organisations globally, bringing deep insights into best practice on policy and on provision from workplace nurseries and backup care to coaching for parents and carers, training for line managers and online resources such as the Parental Leave Toolkit.
  • Engagement 2020 Nov 28 2019 11:00 am UTC 60 mins
    James Marsh, HRr: Richard Doherty, Workday
    How can businesses rise to the challenge of engaging an ever-more diverse and disparate workforce?

    The last 20 years have been a time of enormous change for many workplaces, with evolving cultural pressures, legal frameworks and working practices. These changes to our working environments, with the help of technology, are accelerating. So how does a business navigate these challenges and still keep their workforce engaged, happy and productive?

    In this webinar we will take a look at the key building blocks for creating and maintaining an environment of engagement for all employees, including:

    • Employee experience

    • Organisational Agility

    • The use of technology / AI

    • The benefits of a data driven approach

    • The importance of diversity

    Register now to reserve your place.
  • 21st Century Work+Family: Where do we go from here? Nov 7 2019 11:00 am UTC 90 mins
    James Marsh,HRr; Jennifer Liston-Smith, MFC;
    Technology, demographics, cultural, social and generational changes mean that why and how we work has changed almost beyond recognition in the last decade. There’s now a five generational workplace, fewer of us to do the work, increased care responsibilities and a fundamental shift in how younger generations want to work and how they value the components of work, life and family.

    The pace of that change continues unabated and it demands that we all start thinking in a different way when it comes to the way we work and live, especially when it comes to ‘managing the balance’.

    In this lively, future-gazing webinar, James Marsh will be discussing the trends, challenges and possible solutions with leading global employers and thought leaders. In amongst that panel, Jennifer Liston-Smith, Head of Thought Leadership at Bright Horizons Work+Family Solutions brings her deep insight and experience of working with leading employers to shape programmes to engage and retain talented parents and carers.
  • Career Pathing Is Your Best Employee Retention Strategy Oct 24 2019 1:00 pm UTC 60 mins
    James Marsh, HRreview; Brent Colescott, SumTotal Systems
    Five generations now work alongside each other. Accommodating the different expectations and demands from each group is no small task.

    As the demographics shift and millennials and Gen Z together begin to outnumber the other groups, it is increasingly evident that companies need to restructure their learning opportunities to better align to this disparate group. The themes that we will discuss are;

    -The shape of the new career path
    -Self-directed career pathing
    -Define your organisational needs and areas of future growth
    -Digital tools to support your process
    -How to measure organizational progress
  • How can you use data on people to improve business performance? Oct 17 2019 10:00 am UTC 60 mins
    James Marsh,HRreview; Simon Haines, CEO, Simply
    In today’s increasingly competitive and disruptive world, organisations are demanding more from HR - they want not just the data, but the insights, recommendations and activity that will actively support the strategy and drive the business forward.

    …But how can you use people data to improve performance? How can ‘people’ be measured, and how can this data be turned into meaningful insights you can actually use to make better strategic HR decisions in future?

    Join us to find out how you can better understand the relationship between your people and the value they deliver to your organisation. Looking together at real examples and key learnings from other organisations who are already leveraging this opportunity; we aim to inspire, empower and arm you with the knowledge you need to truly enhance your analytics capabilities and ultimately ‘maximise human value’ in your organisation.
  • Paternity Leave, Families and the Government’s Good Work Plan Recorded: Sep 26 2019 62 mins
    James Marsh,HRr; Jennifer Liston-Smith, MFC; Debbi Jackson, BEIS; Carolanne Minashi, UBS
    There has been an explosion of interest in extended paternity leave recently, further propelled to national news headlines by Theresa May’s focus on this topic during her last days in post as Prime Minister. No doubt your employees are asking about your stance on paternity leave vs shared parental leave and the Government is now asking for opinions as part of a wider consultation on proposals to support families.

    Government consultations on transparency regarding flexible working and Parental Leave and pay close on 11th October and 29th November.

    In this timely webinar in partnership with My Family Care / Bright Horizons we’ll give you the inside track on the topics, how best to respond as well as how to communicate your position as an employer externally and internally while the consultation is ongoing. Crucially, what are the immediate and future implications for employers for attracting and retaining talent?

    We’re delighted to be joined by Debbi Jackson - Assistant Director - Family Related Leave and Pay at Department for Business, Energy and Industrial Strategy (BEIS), who’ll be providing an overview of the consultations. Carolanne Minashi, Global Head of Diversity & Inclusion at UBS, will be sharing her thoughts and in depth experience from an employer’s POV.

    To complete the panel, Jennifer Liston-Smith, Head of Thought Leadership at My Family Care / Bright Horizons, will be contributing her broad experience of working with award-winning employers as a sought-after consultant on family-friendly best practice.
  • The Future of Work Part II: Technology & the New World of Work Recorded: Jul 4 2019 62 mins
    James Marsh, HRreview; Richard Doherty, Workday; Jeremy Lief, PwC
    In June 2018 we discussed the future of the workforce and how HR professionals can prepare their organisations for this brave new world.

    One year on it’s time to revisit the future of work with a review of what has changed in the last year and a look at how new waves of technological disruption and innovation will continue to shape the new world of work where agility and therefore HR, will be at the heart of an organisation’s ability to succeed.

    Joining the discussion and sharing some of their innovative work in this area will be Richard Doherty, Senior Director Product Marketing EMEA at Workday & Jeremy Lief, a partner at PwC, leading the HR Transformation & Technology practice in the UK.

    This webinar will examine and consider the impact of the following areas on the workplace:

    • Machine Learning
    • Augmented Analytics
    • The Employee Experience
    • Talent Marketplaces

    Register now to reserve your place!
  • Does your Employer Brand attract talented parents and carers? Recorded: Jun 27 2019 76 mins
    James Marsh,HRr; Jennifer Liston-Smith, MFC; Nikunj Upadhay, Barclays; Cassie Raine, PiPA; Yvonne Smyth, Hays
    In the competition to attract and retain talent across multiple generations, the best Employee Value Propositions include family-friendly benefits and policies. Inclusion of working parents and carers also plays a part in your overall consumer brand, corporate social responsibility perception as well as measures such as Gender Pay Gap reporting.

    • Nearly 61%* of women would take an organisation’s gender pay gap into consideration when looking for a new job.
    • Flexible working is the top benefit people look for when considering a new role, way beyond any other typical benefits.**
    • Women put parent and carer benefits second only to flexible working when considering a new role**

    With online comparison sites and social media further increasing transparency on employer culture, policies and benefits, prospective and existing employees have never been more aware or had more access to this level of information. And it matters to them!

    In this webinar hosted by James Marsh, we’re delighted to be joined by a strong panel of guests from Barclays, PiPA, Hays, recruiting experts worldwide, and My Family Care / Bright Horizons.

    Join us for a lively discussion, expert comment and some surprising insights into the value of family-friendly in your employer brand and talent attraction!

    *Survey of 2,515 UK employees by the Equality and Human Rights Commission
    ** My Family Care/Hydrogen Competitive advantage of flexible family friendly working report 2016
  • Upskilling talent for the modern workforce Recorded: Jun 20 2019 62 mins
    James Marsh, HRreview; Amanda Wellborne, Snr Customer Success Manager, SumTotal Systems
    In a world of uncertainty and changing economic direction, upskilling your workforce for the modern world should be the number one priority on your people and development strategy.

    But knowing where to start can be a challenging hurdle to overcome. Understanding first what is needed from your organisation and subsequently people is critical to developing and retaining the best people.

    In this complimentary webinar you will hear from Morne Swart, VP Global Product Strategy and Transformation, SumTotal Systems who will explore:

    -The current and emerging skills gaps in the modern workforce
    -What skills are most highly sought after
    -How to develop a long term strategy for talent development and retention
    -And practical tips on where to start first

    Register today!
  • Talent Assessment Trends in the Digital Age Recorded: Jun 13 2019 61 mins
    James Marsh, HRreview; Suzanne Courtney, Cut-e; Lena Justenhoven, Cut-e
    Talent Assessment in the digital era is changing, organizations must focus on attracting, retaining, and developing digital talent, as no one can predict the future of work in five years’ time.

    As the war for digital talent continues to progress, assessing for technical skills and “soft skills” together become key to building an agile, digitally ready workforce.

    Join us for a free webinar to discuss:

    - Identifying skills gaps and redeploying internal talent
    - How to make better decisions when hiring for agile and digital behaviors with case study examples
    - Top digital readiness trends and how to get your organisation ready for digital change

    We look forward to meeting you.
  • The Parent Transition: The Latest on Policy, Practice and Benefits Recorded: May 23 2019 69 mins
    James Marsh, HRr; Jennifer Liston-Smith, MFC; Dr Sarah Forbes & Dr Holly Birkett, Birmingham Business School.
    Retaining employees through the transition to parenthood is now a mainstream tenet of most organisations’ talent retention strategy It’s been 5 years since Shared Parental Leave was introduced in the UK and Gender Pay Gap reporting has added further impetus to organisations’ efforts to retain women as well as men through the new parent transition.

    Many employers have reviewed, updated and introduced new programmes, policies and benefits.

    In this webinar we’ll be sharing the results and insights from My Family Care’s New Parent Transition Benchmark. It’s been designed to shed light on changes to benefits and policy in this area, high-lighting innovative practice and the impact that organisations have seen as a result.

    Elizabeth Kerry, Inclusion Partner, Hermes Investment Management and Gemma Dale, Policy and Engagement Manager, University of Manchester will be sharing their employer journeys in supporting the parental leave transition.
    Dr Sarah Forbes is joining us to discuss the findings of the latest research from the University of Birmingham Business School into the factors that enable or block the take-up of Shared Parental Leave.

    Last, but my no means least, Jennifer Liston-Smith, Director, Head of Thought Leadership, Coaching & Consultancy at My Family Care will be contributing her insights from long term working relationships with employers across a very diverse range of organisations.
  • Gender Pay Gap: Where are we now? Recorded: Apr 30 2019 75 mins
    James Marsh,HRr; Jennifer Liston-Smith, MFC; Ruth Thomas, CURO; Catherine Manson, Christie's; Sarah Gregory, Baker & McKenzie
    The UK has one of the biggest gender pay gaps in Europe as well as a growing skills shortage. Research shows 92% of people would use gender pay gap information when looking for a job and half of female employees would favour an organisation with a smaller gap (Business in the Community, 2015).

    We now have data from two rounds of Gender Pay Gap reporting and we’ve seen many narratives and action plans exploring the drivers, and solutions.

    In this webinar we’ll be sharing analysis of the latest round of reporting and examining what it tells us about any progress in closing the gap. But it’s not just about the numbers, we’ll also be considering challenges and opportunities of the mandatory narrative and asking what ‘good’ looks like.

    We’ll be discussing what employers are actually doing to close the gap with a focus on addressing the key ‘motherhood’ and ‘good daughter’ penalties.

    Join James Marsh and our panel of employers, thought leaders and gender pay experts for an insightful and lively discussion.

    Jennifer Liston-Smith, Director, Head of Coaching, Consultancy and Thought Leadership at My Family Care and Ruth Thomas, co-founder and Senior Consultant at Curo Compensation will be providing expert insight and a broad perspective on the topic. Catherine Manson, Global Head of Communications and Corporate Affairs at Christie's and Sarah Gregory, Inclusion and Diversity Partner at leading law firm Baker & McKenzie will be sharing their gender pay gap journeys.
  • The Future of Talent Acquisition Recorded: Apr 4 2019 63 mins
    James Marsh, HRreview; Charlotte Schaller, cut-e; Lauren Jepson, Vodafone; Dean Callaghan, cut-e.
    The world is changing: Brexit, industry convergence, digital transformation, increasing automation and the arrival of the information age.

    Is traditional recruitment keeping pace? It is time to rethink talent acquisition. Start talking the language of business and deliver tangible business value.

    Learn how Vodafone revolutionised finding future digital leaders with the award winning tool ‘the future jobs finder’.

    Join us on this one-hour webinar at which we will explore:
    - What trends impact the role of HR in 2019
    - Case Study: Vodafone – Digital transformation in early careers
    - The impact of technology, gamification and artificial intelligence on talent assessment
  • How AI is changing talent assessment Recorded: Feb 21 2019 63 mins
    James Marsh, HRreview; Oke Brandt, Product development, cut-e; Sarah Kenehan, Consultant, cut-e
    Artificial Intelligence in assessment is a current key debate amongst HR professionals. AI undoubtedly transforms some jobs – but it will also transform the role of the HR function in managing talent.

    If you want to get up to speed on how AI can be used in selection, understand the challenges it poses and how to manage these, then reserve your place now.

    During the webinar we’ll be:
    • Exploring Natural Language Processing and its uses in Talent Assessment
    • Learning about the acceptance of AI in recruitment processes
    • Explaining how to use Machine Learning that is compliant with regulations
    • Examining the role of automatic scoring in the future of video assessment
    • Outlining the ethical and legal challenges facing us as we move forward with AI

    The use of AI in recruitment and assessment is progressing quickly.

    Don’t get left behind. We look forward to meeting you.
  • Why it pays to be family friendly: How leading employers make work+family work Recorded: Feb 14 2019 74 mins
    James Marsh, HRr; Jennifer Liston-Smith, MFC; Deborah Richards, IBM; Sally McCann, Macfarlanes; Liz Kotze, Sky
    With a workforce that is ever-more age and life-stage diverse, it’s never been more important for organisations to enable their employees to combine Work+Family successfully.

    In this webinar we will share the highlights of My Family Care’s Work+Family Snapshot – exploring the challenges faced by working parents and carers, and their priorities for keeping career on track alongside family.

    We’ll also be discussing the solutions, successes, and lessons learnt by leading employers including IBM as a case study.

    We’ll explore the culture, policies and benefits that contribute to making an organisation family-friendly and inclusive; the trends, benefits, and return on investment for the employer including:

    1.The key trends and innovative practices emerging in UK
    2.How clever employers use family-friendly practice to build their employer brand
    3.How family-friendly practices translate into employee engagement
    4.Measuring the business impact and ROI of these practices

    In this lively webinar, James Marsh will be joined by Panellists including Jennifer Liston-Smith, Director, Head of Coaching and Consultancy at My Family Care, and Deborah Richards, Diversity & Inclusion Leader at IBM.
  • Leading digital transformation in HR: Are you ready? Recorded: Jan 17 2019 62 mins
    James Marsh, HRreview; Suzanne Courtney, MD, cut-e; Lena Justenhoven, Senior Consultant, AON
    Yesterday’s way of working is obsolete. Today’s fast-paced, technology-fueled business environment means that the demands on employees, and the way in which they work, have changed.

    Are your employees and your organisation ready to cope with the digital future?

    On 17th January at 11.00am our digital readiness expert panel will be hosting a free live webinar to discuss:

    •Why digital transformation of the workforce is a priority for all organisations.
    •The core set of competencies that is needed to succeed in tomorrow's workplace.
    •How digital readiness can be measured and assessed.
    •How to approach digital transformation and take action right now.

    There will be the opportunity to interact live with our panel on the day by taking part in live polls and posting your questions, many of which will be answered during the webinar.
  • Recognition & Engagement: Get Set for Success in 2019 Recorded: Dec 13 2018 62 mins
    James Marsh, HRreview; Chase Dolomont, Achievers; Colin Watt, Chief People Officer, NCC Group
    Join Colin Watt, Chief People Officer, NCC Group and Chase Dolomont, Employee Engagement Strategist, Achievers, as they share practical advice on how to take your recognition and engagement programme to the next level for enhanced results in 2019.

    In this webinar, we will:
    •Share top tips on how to make your recognition and engagement programme a sustainable success
    •Talk you through case studies that show how other organisations have impacted business outcomes through leveraging engagement and recognition
    •Give you the opportunity to ask your questions to our experts and client advocates

    Who should attend?
    •Managers/HR leaders looking for ideas on how to improve employee engagement and performance, through joined up strategy and maximising untapped ecosystems around them
    •Executives who want to learn more about the top driver of employee engagement, employee recognition, and how to implement or improve a company-wide recognition programme
    •IT professionals looking for answers on how to maximise current technology and add engagement to the mix
  • Gender Pay Gap Reporting 2019: Business as usual? Recorded: Nov 29 2018 62 mins
    James Marsh, HRr; Jennifer Liston-Smith, MFC; Ruth Thomas, CURO; Carolanne Minashi, UBS;
    We have Gender Pay Gap data, so we have the beginnings of transparency. We have narratives exploring the drivers and action plans.

    But what are the specific building blocks of change for leading employers?
    How do you actually attract, retain and progress gender diverse talent and close the gap? .

    Our Autumn event aims to think big but also focus on practical actions employers can take as we move towards the next GPG reporting deadline in March/April 2019

    In this lively webinar, James Marsh will be exploring the issues and learning since the first reporting in April this year. He's joined by:

    Jennifer Liston-Smith, Director, Head of Coaching and Consultancy at My Family Care, and a recognised innovator in the Parental Leave Coaching field.

    Ruth Thomas, Senior Consultant at Curo Compensation, summarising the learning from this year’s Gender Pay Gap reporting and its implications for your next year’s report.

    Carolanne Minashi, Global Head of Diversity & Inclusion, UBS, sharing the factors that really enable women to progress and reach the top at work.

    Andrea Callender, Director, Equality, Diversity and Inclusion (EDI), Arup UKMEA
    On Arup’s journey in EDI including the promotion of Shared Parental Leave.

    The thought leadership shared will help you benchmark your current practice and gain practical ideas you can put to use
  • The Graduate conundrum – boosting graduate confidence in the workplace Recorded: Nov 22 2018 64 mins
    James Marsh, HRreview; Georgina Brazier, Milkround; Lucy Warren, Milkround
    Earlier this year, Milkround investigated the minds of over 5,700 students and graduates, to find out how they feel about taking their first steps into the world of work.

    The research found out much about what graduates expect in from their early careers, with interesting insight into predicted salary expectations and the disparities between males and female graduates. Other points reveal the uncertainty around internships and the pressure respondents feel against those who have more work experience or are less in need of a high salary.

    Milkround will also present further interesting research around retaining employee’s and what graduates expect in the workplace, with practical advice and tips on how to introduce methods such as reverse mentoring into graduate training programmes.

    The webinar will present an opportunity for you to address your own thoughts and challenges around hiring and retaining graduates to discourage job-hopping and ensuring you are developing and shaping graduates in the workplace, and our expert panel will offer recommendations around these themes.
  • Managing parental leave in the global digital age Recorded: Oct 10 2018 63 mins
    James Marsh, HRreview; Jennifer Liston-Smith, My Family Care; Xanic Jones, Citi; Dr Julie Humphreys, AIG
    In the competition for talent, doing something to smooth your peoples' transition to parenthood has become almost a hygiene factor. And legislative, economic and cultural factors keep gender diversity at the top of most organisations' agendas.
    Employers benchmarking against their sector find that maternity coaching, or - more inclusively - a parental leave programme, is now an expected provision in sectors such as banking, legal and professional services firms, and increasingly tech, insurance, media, fast-moving consumer goods and retail sectors.
    Many now provide blended (online and real world) programmes, whilst others have moved to purely digital solutions.
    Maternity coaching was first introduced on a wide scale in the early 2000s. Two decades on, the world and the way we work has changed enormously.
    In this lively webinar, James Marsh will be discussing the latest trends and developments and the drivers behind them, with Jennifer Liston-Smith, Director, Head of Coaching and Consultancy at My Family Care, and a recognised innovator in the Parental Leave Coaching field. We will also be joined by Diversity and inclusion specialists form leading employers, Citi and AIG. They'll be sharing their insights and experiences of the changing parental leave challenges in their organisations.
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  • Title: The Key to Creating a Memorable and Engaging Candidate Experience
  • Live at: Feb 23 2017 11:00 am
  • Presented by: James Marsh, HRreview; Duncan Miller, Lumesse; Douglas Shirlaw, COSLA; Helen Williams, TUI
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