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Prognosis for Unified Communications

This short animation provides an insight in to how Prognosis for Unified Communications deliver outstanding experience management.

UC City is under attack. Jitter, Packet Loss and ... Latency are wreaking havoc. Who will save the day? This sounds like a job for Prognosis Guy.
Recorded Aug 27 2015 2 mins
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Presentation preview: Prognosis for Unified Communications

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  • Prognosis for UC Monthly Deminar Sep 13 2017 3:00 pm UTC 30 mins
    Dave Bottomley - Solutions Engineer, IR
    Join our monthly live demo webinar, hosted by an IR Solutions Engineer with live Q&A.
  • Skype for Business: Drive Adoption and ROI Aug 24 2017 3:00 pm UTC 45 mins
    Dave Tupling, Global Microsoft Alliance Director | Ali Athar- Solutions Engineer, IR
    Many organizations are implementing or assessing Skype for Business. Adoption of the technology is critical to success and delivering ROI, but how can this be measured and improved? This webinar will show how.
  • Evaluating Skype for Business readiness Recorded: Aug 10 2017 32 mins
    Matthew Jackson, Senior solutions engineer IR
    Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering and the readiness of their own environment? This session will look at the key steps to make an effective evaluation.
  • Driving Digital Transformation ROI with UC Recorded: Jun 29 2017 63 mins
    Robin Gareiss - President & Founder, Nemertes Research | Tim Poindexter - Marketing Director Americas, IR
    Almost 70% of companies have a digital transformation initiative underway, yet most of these will fail.

    Robin Gareiss, President and Founder of Nemertes Research will present their recent findings on how successful organizations are delivering digital transformation initiatives Join this session to learn:

    - What defines digital transformation and why it's important.
    - How successful organizations are delivering digital transformation.
    - The true cost of downtime on your business (even with 99.99% up-time)
  • Skype for Business: What's Next? Recorded: May 25 2017 61 mins
    John Hand, IR | Bob Nash, Microsoft
    This session, co-hosted with Microsoft, will look at:
    - Why Skype for Business? Where does Skype for Business fit in to the competitive landscape.
    - How to leverage Skype for Business in your existing UC environment to maximize performance and investment.
    - What next? What's coming and how to make sure your organization can get a 'first mover' advantage.
  • Next Generation Dashboarding for Unified Communications - EMEA Recorded: May 24 2017 27 mins
    Thomas Pilz - Senior Solutions Strategist - IR
    Dashboarding for IR Prognosis has moved to the next level with Live Canvas. Hear how customers are using Prognosis to improve operations and see the product in action with real life case studies for Avaya, Cisco and Skype for Business.
  • 4 Reasons why you should partner with IR Recorded: May 15 2017 2 mins
    Todd De Rosa - Global Partner Manager, IR
    90-second video on the 4 key reasons why Service Providers, Telcos, Resellers and MSPs should partner with IR.
  • Skype for Business: Monitoring Performance Recorded: Apr 27 2017 63 mins
    David Branscome, Microsoft | John Hand, IR | Dave Bottomley, IR
    Skype for Business deployments can be complex, particularly in a multi-vendor environment. This session will look at how organizations can best monitor the performance of a Skype for Business deployment, what the out-of-the-box solution can manage and how it works in with Prognosis. Co-hosted with Microsoft, this promises to be a fantastic session.
  • Next Generation Dashboarding for Unified Communications Recorded: Apr 27 2017 31 mins
    Sylvain Faure
    Dashboarding for IR Prognosis has moved to the next level with Live Canvas. Hear how customers are using Prognosis to improve operations and see the product in action with real life case studies for Avaya, Cisco and Skype for Business.
  • Omnichannel - Technology to deliver on the Customer Experience Promise Recorded: Apr 5 2017 46 mins
    Mike Burke - Director Product Testing Solutions, IR | Ali Athar - Solutions Consultant, IR
    This is part 2 of our Omnichannel Customer Experience series. Having looked at how you can deliver on the omnichannel customer experience promise, we now address how technology can assist in delivering the ultimate omnichannel customer experience.
  • Skype for Business - Go Live with Confidence Recorded: Mar 23 2017 49 mins
    John Hand - Global Microsoft Alliance Director | Dave Bottomley - UC Solutions Engineer
    If your organization is evaluating or looking to further expand its use of Skype for Business, how can you be confident you'll ace the deployment? This session will look at key factors to make sure you can Go Live with Confidence.
  • Omnichannel - Delivering on the Customer Experience Promise Recorded: Mar 15 2017 29 mins
    Mike Burke - Director, Testing Solutions | Natalie Shiel - Solutions Specialist
    Omnichannel promises a better customer experience, but in reality this can be hard to deliver. With multiple technologies and vendors involved, how can you ensure the best customer experience is delivered? Learn this and more in our up-coming webinar.
  • Create an Agile Advantage with UC Recorded: Mar 9 2017 48 mins
    Dave Murphy - Global UC Alliance Director | Stuart Matthewman - Global Head Demand Generation
    Learn how your organization can create an 'Agile Advantage' in today's changing work environment, networks and continuing digitization. How to harness this to unleash innovation to drive business outcomes. We'll cover:

    -Trends in The Industry
    -Applications equal business value
    -Industry Examples
  • Evaluating Skype for Business Recorded: Feb 23 2017 62 mins
    John Hand - Global Microsoft Alliance Director | Dave Bottomley - UC Solutions Engineer
    Skype for Business is transforming the UC landscape, but how can organizations effectively evaluate Microsoft's UC offering? This session will look at the key steps to make an effective evaluation of Skype for Business.
  • Bulletproof your Contact Centre Customer Experience Recorded: Feb 8 2017 34 mins
    Mike Burke, IR | Stuart Matthewman, IR
    There are many factors that might have a negative impact on your customer experience, so it's important to anticipate what can go wrong to take proactive action, before it's too late.
  • Avaya performance monitoring the latest and greatest from IR Prognosis Recorded: Feb 8 2017 49 mins
    Alex Bahar, Senior Solutions engineer IR
    IR Prognosis has a long history in monitoring Avaya UC and contact centres. Hear the latest from IR for Avaya networks including;
    - Multi vendor environments incl. Avaya, Cisco & Skype for Business
    - Avaya Unified Communications and Contact center
    - IR Testing Solutions Heartbeat and IVR testing
    - Call Recording Assurance
    - VoIP Network Troubleshooting
  • Best Practices to Keep Your Customers (and Boss) Happy Recorded: Feb 2 2017 59 mins
    Mike Burke - Director Product Mktg, Testing Solution
    Your Contact Center plays a significant role in your Customers' journeys. How do you protect this cornerstone of your brand? In this session, IR Experts will cover some best practices and case studies on:

    - Finding gaps in the Customer Experience before your customers are affected
    - Providing actionable data for your team & management
    - Ensuring your Contact Center Technology delivers the Customer Experience you intend

    Join us for insights that will help you decide the best way to protect your Contact Center and Customer Experience.
  • Top 10 Technology Alerts/Insights for All Merchants and Financial Institutions Recorded: Jan 27 2017 28 mins
    Kevin Johnson and Jim Knudsen
    Similar to a cockpit in an airplane, your merchant business has a wealth of untapped information that is indicative of the health of your payments processing environment. Figuring out what to key on is a different story. During this session, we will focus on the top 10 critical indicators/alerts across the terminals, payments switch, processors, issuers, interchanges and loyalty card systems in your environment that will ensure your business continues as a well-oiled machine.
  • Skype for Business: Concept to Completion, Part II Recorded: Jan 19 2017 55 mins
    John Hand - Global Microsoft Alliance Director | Dave Bottomley - Communications Solutions Engineer
    This session will follow on from Part I, taking a specific look at how performance management software, like Prognosis, can assist in the successful deployment of Skype for Business.
  • Hybrid/Cloud UC: Getting the Transition Right Recorded: Jan 18 2017 64 mins
    Zeus Kerravala - ZK Research | Skip Chilcott - IR
    Cloud UC is being rapidly adopted in the enterprise, but recent research has shown many organizations continue to be challenged with how to effectively integrate cloud in their existing UC ecosystem. The journey to the cloud is different for every organization, as is the end goal; whether your enterprise intends to keep some applications on-premises and adopt a hybrid solution or go fully cloud-based, you are tasked with constructing a roadmap that dictates which parts of your organization to migrate and when.

    In this webinar, we’ll look at practical ways to get this transition to cloud UC right. You’ll hear from experts that can help you determine how to:
    - Plan, deploy, and migrate
    - Operate, troubleshoot problems, and optimize performance
    - Maximize usage and adoption by ensuring optimal user experience along the way
A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Prognosis for Unified Communications
  • Live at: Aug 27 2015 2:30 am
  • Presented by: Prognosis Guy
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