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Contact Center Compliance - The Sleeping Giant

This session will look at the compliance issues contact centers face in today's ever changing legal and regulatory landscape.
Recorded Oct 29 2015 57 mins
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Presented by
Mike Burke - Director Product Mktg, Testing Solutions | Kevin Donovan - Global Alliance Director
Presentation preview: Contact Center Compliance - The Sleeping Giant

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IR

A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Contact Center Compliance - The Sleeping Giant
  • Live at: Oct 29 2015 3:30 pm
  • Presented by: Mike Burke - Director Product Mktg, Testing Solutions | Kevin Donovan - Global Alliance Director
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