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Prognosis in the Contact Center

This short animation tells the story of how Prognosis for Contact Center helps proactively identify the root cause of voice quality issues in the contact center. Helping deliver outstanding customer experience.
Recorded Sep 6 2015 3 mins
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IR

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A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Prognosis in the Contact Center
  • Live at: Sep 6 2015 12:30 am
  • Presented by: Animation
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