Are your Real-time Payments Happening in Real-time?

Presented by

Jamie Pearson - Senior Product Manager, IR and Craig Porter, Payments and Infrastructure, IR

About this talk

As immediate and real-time payments initiatives sweep the banking world, financial institutions are having to reconsider the architecture of their largely legacy back-end application environments. For many, this means the introduction of newer technology like a Payment Hub, that can orchestrate the payment flow through those legacy systems, while incorporating payments from newer channels. These changes can present a number of new risks and challenges, as well as new opportunities for service improvement. In this webinar, IR will share their thoughts, and the experiences of their customers, on ensuring that availability and SLAs constraints are met, and the overall health of the real-time payments ecosystem is maintained.

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit