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Retail Payments: Stay Ahead of the Curve

Many retailers have chosen to own and run their own payment systems. Having control of this critical infrastructure is key to their long-term success. However, the rapid acceptance of mobile and other alternative payment types means that retail payment systems are becoming increasingly complex and expensive to manage and maintain.

The good news is that there is a wealth of transaction data coming from these systems that can be used to help manage your business. Using intuitive dashboards to display the most relevant information about system performance and transaction trends, retailers can significantly enhance their ability to prevent system problems, identify and address transaction related issues, improve customer service and have a positive impact on the bottom line.

In this webinar, the IR team will look at how retailers are using their system and transaction data to manage their operations more effectively and make better business decisions.

Specific areas to be explored include:
•Preventing system outages before they happen
•Tracking response times by BIN, Issuer, Response Code, Route, Store
•Managing an EMV rollout, including fallbacks (by store)
•Monitoring and managing Service Level Agreements
•Uncovering real-time and historical transaction trends
Recorded Apr 7 2016 48 mins
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Presented by
Kevin Johnson - Key Account Manager, IR | Jim Knudsen - Payments Solutions Engineer, IR
Presentation preview: Retail Payments: Stay Ahead of the Curve

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A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Retail Payments: Stay Ahead of the Curve
  • Live at: Apr 7 2016 2:00 pm
  • Presented by: Kevin Johnson - Key Account Manager, IR | Jim Knudsen - Payments Solutions Engineer, IR
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