Is Your Contact Center Ready for the Holidays?
How Pre-Season Training Drives Peak Season Results.
As the fall retail season approaches, now is the time to put your retail or financial services Contact Center through its paces so that you can proactively identify issues that will cause your Contact Center to grind to a halt when it needs to be performing at its peak. Learn how you can test and train now and set up an ongoing contact center assurance program that will have you at the top of your game.
As the fall retail season approaches, now is the time to put your retail or financial services Contact Center through its paces so that you can proactively identify issues that will cause your Contact Center to grind to a halt when it needs to be performing at its peak. Learn how you can test and train now and set up an ongoing contact center assurance program that will have you at the top of your game.
Recorded
Jul 7 2016
50 mins
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Presented by
Mike Burke - Director Product Mktg, Testing Solutions
Mike Burke - Director Product Mktg, Testing Solutions
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- Title: Is Your Contact Center Ready for the Holidays?
- Live at: Jul 7 2016 3:00 pm
- Presented by: Mike Burke - Director Product Mktg, Testing Solutions
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