Hi [[ session.user.profile.firstName ]]

Contact center compliance and call recording assurance (EMEA Timezone)

In the wake of financial regulation such as MiFID II or the "Dodd-Frank" Wall Street Reform and Consumer Protection Act, many banks and providers of independent financial advice in the US, Europe and Asia have been looking at how best to monitor and control the activities of their traders, wealth brokers and contact centers.

The cost of compliance can considerable, however, the risks associated with non-compliance can result in even more substantial costs to the business.

Hear emerging trends in compliance for contact centers and traders.
Recorded Sep 29 2016 45 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Travis Polland Senior Product Manager IR
Presentation preview: Contact center compliance and call recording assurance (EMEA Timezone)

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile


A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Contact center compliance and call recording assurance (EMEA Timezone)
  • Live at: Sep 29 2016 10:00 am
  • Presented by: Travis Polland Senior Product Manager IR
  • From:
Your email has been sent.
or close