Avaya performance monitoring the latest and greatest from IR Prognosis

Presented by

Alex Bahar, Senior Solutions engineer IR

About this talk

IR Prognosis has a long history in monitoring Avaya UC and contact centres. Hear the latest from IR for Avaya networks including; - Multi vendor environments incl. Avaya, Cisco & Skype for Business - Avaya Unified Communications and Contact center - IR Testing Solutions Heartbeat and IVR testing - Call Recording Assurance - VoIP Network Troubleshooting

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit www.ir.com.