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Better Customer Engagement Through Integrated Collaboration Tools

Join Nemertes Research President Robin Gareiss, and learn how organizations are leveraging their UCC capabilities to improve the customer engagement. During this data-backed webinar, we’ll cover the following:
> The measurable business benefits of leveraging collaboration apps for customer engagement inc. real-life case studies.
> How organizations architect and manage UCC solutions best practices.
> The pitfalls of hybrid UCC deployments and how can you hedge against them
> The key actions that will ensure the lowest operational costs
Recorded Jul 26 2018 53 mins
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Presented by
Robin Gareiss, Nemertes Research
Presentation preview: Better Customer Engagement Through Integrated Collaboration Tools

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A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Better Customer Engagement Through Integrated Collaboration Tools
  • Live at: Jul 26 2018 3:00 pm
  • Presented by: Robin Gareiss, Nemertes Research
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