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Manage Your Voice Environment with Confidence

IR’s Prognosis suite of software & services gives you everything you need to be confident your multi-vendor UC and contact center solutions are working as expected. Join our webinar to learn about some key elements of Prognosis that will help manage your voice environment.

StressTest exercises capacity & performance prior to go-live or after changes. Use cases include TDM-SIP transition, HA architecture resilience, peak traffic health checks.

HeartBeat dials in regularly 24/7 to test customer experience & generates alerts when issues are identified. Use cases: IVR operation, branch connectivity, carrier SLA compliance.

UC Assessor is a cloud-based network assessment tool that measures QOS metrics and identifies problem areas. Use cases: testing from site to cloud or between two sites.

Prognosis Performance Management enables real-time visibility & control for multi-vendor UC & CC environments, reducing troubleshooting time & improving productivity.
Recorded Dec 18 2018 41 mins
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Presented by
Mike Burke | Director, Product Marketing, Testing Solutions
Presentation preview: Manage Your Voice Environment with Confidence

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IR

A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Manage Your Voice Environment with Confidence
  • Live at: Dec 18 2018 7:00 pm
  • Presented by: Mike Burke | Director, Product Marketing, Testing Solutions
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