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Prognosis for UC Live Demo [December 2019]

Live demo session of Prognosis for UC with one of our Senior Solutions Engineers.
Dec 11 4:00 pm UTC 45 mins
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IR Senior Solutions Engineer
Presentation preview: Prognosis for UC Live Demo [December 2019]

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  • Prognosis for UC Live Demo [December 2019] Dec 11 2019 4:00 pm UTC 45 mins
    IR Senior Solutions Engineer
    Live demo session of Prognosis for UC with one of our Senior Solutions Engineers.
  • Collaboration or Frustration? [APAC | EU] Recorded: Nov 26 2019 31 mins
    Jack Ye, GfK Research | Kate Daley, IR
    Join us for this webinar, presented in partnership with GfK Research, where we will take a deep dive into the research. We'll explain the methodology, share some additional not seen before insights and help you understand what the results could mean for your organisation.
  • Collaboration or Frustration? Delivering Reliability and Performance Management Recorded: Nov 21 2019 43 mins
    Jan Erik Aase,Principal Analyst, ISG | Jason Barker, Senior VP of IR | Ram Ohja, Global Practice Head of HCL Technologies
    By 2020, the rise of the millennial workforce will form 50% of the global workforce as per PwC’s 14th Annual Global CEO Survey. They are heavily reliant and powered by technology. In response to attracting top talents, employers are starting to adapt their IT policy to appeal more directly to millennials. They expect a holistic workplace technology ecosystem leading to better productivity across the enterprise. How to enable the digital workforce had been the unanswered question for long. ‘Video’ is the answer to the new wave in Collaboration to enable the digital workforce.

    Visual Communication and Collaboration is vastly becoming the new norm as the workforce evolves prioritizing on mobility and flexibility for internal employees & external customers who can now instantly connect face to face whether you are across town or thousands of miles away. Enterprises have come to realize the importance of proactive performance management in preventing problems before they occur. IR and HCL approach to OX (Optimal Operation Experience) is standing out because of its foundation: Unified Monitoring Tools integrated with Automation and Orchestration Bots
  • Collaboration or Frustration? GfK research present latest research [Americas] Recorded: Oct 30 2019 30 mins
    Jack Ye, GfK Research | Stuart Matthewman, IR
    Join us for this webinar, presented in partnership with GfK Research, where we will take a deep dive into the research. We'll explain the methodology, share some additional not seen before insights and help you understand what the results could mean for your organization.
  • Prognosis for UC Live Demo [October 2019] Recorded: Oct 23 2019 30 mins
    IR Senior Solutions Engineer
    Live demo session of Prognosis for UC with one of our Senior Solutions Engineers.
  • Prognosis for UC Live Demo [August 2019] Recorded: Aug 14 2019 38 mins
    IR Senior Solutions Engineer
    Join one of our Senior Solutions Engineers for a demo of Prognosis for UC, with live Q&A.
  • How to Ensure a Healthy UC Environment and Great User Experience Recorded: Jul 9 2019 31 mins
    Martin Smith
    Today’s UC and collaboration environments are highly complex, often spread across multiple locations using multi-vendor technology.

    During this seminar Martin Smith, Solutions Engineer at IR, will address the challenges of ensuring a reliable and healthy unified communications and collaboration environment under increasing complexity. Exploring how you can maximise a positive user experience for your customers and stakeholders - from inside out to outside in - from a single view.

    What you will takeaway from this session:
    How to troubleshoot and manage a multi-tenant and multi-vendor UC and collaboration environment
    How to measure and manage user experience from one platform to another.
    What to look for when operating and troubleshooting your multi-vendor, multi-tenant UC and collaboration environment.
    How SLA testing before rolling out a cloud based UC and collaboration environment can increase positive user experience.
  • Prognosis for UC Live Demo [June 2019] Recorded: Jun 26 2019 32 mins
    IR Senior Solutions Engineer
    Join one of our Senior Solutions Engineers for a live demo of Prognosis for Unified Communications
  • The Journey to Microsoft Teams - Deployment and Adoption Recorded: Jun 20 2019 60 mins
    Joshua Shoemaker, VP Tech Services and Ops - Enabling Technologies | Dave Bottomley, Senior Solutions Engineer - IR
    Having covered the planning and readiness phases in the first two webinars of the series, we turn our focus to the deployment and adoption phase. Now is when the rubber hits the road, so to speak. Get this wrong and the whole project can be in jeopardy, while your best made plans lay in ruin. This may seem a tad dramatic, it isn't - if you can't get your people using the new tools it is near impossible to realize ROI on a project of this scale.

    Joshua Shoemaker, VP Technical Services and Operations at Enabling Technologies, will join this session to share first hand experiences on where organizations have managed this step successfully and some learning on where others have perhaps not got this right, including the implication to project timings and cost.

    This will be an interactive session with questions throughout and a dedicated Q&A at the conclusion of the presentation. If you are managing, deploying or just thinking about Microsoft Teams, you do not want to miss this webinar.
  • UC Network Monitoring & Troubleshooting Recorded: May 29 2019 46 mins
    Alex Bahar, Senior Solutions Engineer
    APAC Timezone Webinar
  • Prognosis for UC Live Demo [May 2019] Recorded: May 15 2019 35 mins
    Chuck Geisler, Senior Solutions Engineer
    Join one of our Senior Solutions Engineers for a live demo of Prognosis for Unified Communications
  • The Journey to Microsoft Teams - Part II Recorded: Apr 25 2019 60 mins
    Jason Schwendinger, Global Head of IT | Dave Bottomley, Senior Solutions Engineer
    Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.

    Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.
  • Prognosis for UC Live Demo [April 2019] Recorded: Apr 10 2019 41 mins
    Stefan Rottbeck, Senior Solutions Engineer
    Join this session for a monthly demo of Prognosis for UC.
  • The Journey to Microsoft Teams Recorded: Mar 28 2019 46 mins
    Richard Smith, Global Microsoft Alliance Director | Dave Bottomley, Senior Solutions Engineer
    When Microsoft Teams was announced in March 2017, it left organizations grappling with the challenge of how they might integrate Microsoft's new collaboration tool in to their environment. This was accelerated when later that year, Microsoft advised Skype for Business would eventually be replaced by Teams.

    Many organizations were left with fundamental questions on how to manage their unified communications and collaboration environment moving forward. What to move from on-premises and when? How to ensure the network can manage the transition? What investment was required? What measures to put in place to ensure adoption of the new technology?

    To assist organizations deploying or considering Microsoft Teams we have developed a three part webinar series, to tell the story of one organizations journey to adopting Teams in their environment.

    Part one will take an in-depth look at the planning phase of the project:

    - Planning for success
    - Envisioning stage
    - Assessment stage
    - Design stage
  • Prognosis for UC Live Demo [March 2019] Recorded: Mar 13 2019 36 mins
    IR Senior Solutions Engineer
    A live demo of Prognosis for Unified Communications, hosted by one of our Senior Solutions Engineers.
  • Optimize Contact Centre Performance: Monitor > Troubleshoot > Analyze Recorded: Feb 27 2019 60 mins
    Alex Bahar, Senior Solutions Engineer
    The Contact Center is the frontline to your customers - get this experience wrong and the consequences can be substantial - loss of revenue, brand damage, customer churn. Join this session to learn how you can optimize the performance of your contact center, we will cover:

    - From PSTN to CC inbound call monitoring & testing
    - Monitoring the infrastructure performance and availability of Avaya & Cisco UCC
    - Monitoring & quickly troubleshooting the call quality
    - Long term analytics reporting for the performance, quality and availability of your CC
  • Prognosis for UC Live Demo [February 2019] Recorded: Feb 13 2019 35 mins
    Chuck Geisler, Senior Solutions Engineer
    A live demo hosted by one of IR's Senior Solution Engineers.
  • Prognosis for UC Live Demo [December 2018] Recorded: Dec 20 2018 36 mins
    Chuck Geisler, Senior Solutions Engineer
    Join us for a live demo of Prognosis for UC, hosted by a Senior Solutions Engineer.
  • Manage Your Voice Environment with Confidence Recorded: Dec 18 2018 41 mins
    Mike Burke | Director, Product Marketing, Testing Solutions
    IR’s Prognosis suite of software & services gives you everything you need to be confident your multi-vendor UC and contact center solutions are working as expected. Join our webinar to learn about some key elements of Prognosis that will help manage your voice environment.

    StressTest exercises capacity & performance prior to go-live or after changes. Use cases include TDM-SIP transition, HA architecture resilience, peak traffic health checks.

    HeartBeat dials in regularly 24/7 to test customer experience & generates alerts when issues are identified. Use cases: IVR operation, branch connectivity, carrier SLA compliance.

    UC Assessor is a cloud-based network assessment tool that measures QOS metrics and identifies problem areas. Use cases: testing from site to cloud or between two sites.

    Prognosis Performance Management enables real-time visibility & control for multi-vendor UC & CC environments, reducing troubleshooting time & improving productivity.
  • Managing Microsoft Collaboration Environment Recorded: Dec 18 2018 61 mins
    Dave Bottomley, Senior Solutions Engineer
    Managing a Microsoft collaboration environment can be challenging. With multiple technology vendors, across various sites - it can be tough for a team to stay on top. Join this session to learn best tips on how to manage and optimize your Microsoft collaboration environment, focusing on deep troubleshooting for your Skype for Business and Skype for Business Online environments.
A thousand points of reference. A single point of view.
IR is a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunication companies, rely on IR Prognosis software to provide business-critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.

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  • Title: Prognosis for UC Live Demo [December 2019]
  • Live at: Dec 11 2019 4:00 pm
  • Presented by: IR Senior Solutions Engineer
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