HCL & IR: The Future of the Digital Workplace

Presented by

Surbhi Arya, Associate Consultant @ HCL Technologies & Kelvin Tan, Pre-sales Engineer (India) @ IR

About this talk

A recent Gartner poll showed that 41% of employees will likely work remotely at least part of the time after COVID-19 versus 30% before the pandemic. As organizations shift to more remote work operations, it places an added load in the infrastructure required. The requirement to monitor and ensure key collaboration infrastructures are performing optimally is very critical. Even before the pandemic, organizations were increasingly using monitoring tools, but that trend will be accelerated by new monitoring of remote workers and the collection of employee productivity. This webinar helps technology and business leaders formalize a plan that fosters business growth, improves employee experience (EX to enable business and operational resilience and excellence. We will cover 4 key areas at the webinar citing best practices and use cases: 1) Data Insights 2) Achieving productivity and efficiency 3) Effective Capacity Management 4) Strengthen Cybersecurity Risk Management If you are in the Unified Communications and Collaboration world, HCL Technologies and IR invites you to join your peers to get latest insights. We look forward to seeing you on Jan 20 at 11pm, IST.

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit www.ir.com.