Mission Critical: UCC in 2021 For Financial Services in Americas

Presented by

Michael Araneta, Head of Financial Insights in IDC | Kevin Ryder, Chief Product & Marketing Officer in IR

About this talk

Unified communications and collaboration (UC&C) is in the forefront of enabling change in financial services. Whether it is in distributed delivery of financial services, the rise of new channels and modes of engagement, agile operations, or meeting new regulatory guidelines, digital transformation succeeds with UC&C. Financial services firms with better visibility and control over their UC&C environment become masters of change and transformation. Together with IDC, leading analyst firm globally, join us in this engaging webcast where IR's Kevin Ryder (CPO/CMO) and IDC's Michael Araneta (Head of Financial Insights) shares latest insights going in 20201 and how organizations can pursue communications and collaboration goals with confidence.

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit www.ir.com.