Optimizing Zoom for Service Providers

Presented by

Michael Watson, Product Manager Zoom | Kate Daley, Head of Content

About this talk

With Zoom gaining popularity in the Enterprise space, it adds further complexity to what - in many cases - was already a complex collaboration environment. This complexity is even greater for Service Providers who are managing multiple environments for customers across the globe. With the addition to Zoom, how can Service Providers ensure they can continue to optimize environments for their customers? This session will cover key considerations for Service Providers when having to manage Zoom within multiple customer environments, specifically: - Cost reduction - what is the best way to manage licensing - Driving Adoption - are users adopting Zoom and are there any issues? - Performance to SLAs - ensure SLAs are kept despite the increase in complexity

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