Quality Cloud Migrations for Microsoft Teams

Presented by

John Cognata, Palwinder Singh & Ian Freeman - SOFTEL | Agnes Eswono & Travis Pollard - IR

About this talk

Discover how IR and Softel have partnered together to help a Government organisation through a complex Microsoft Teams migration. Through their combined capabilities, IR and SOFTEL delivered a successful migration and user adoption program, implementing monitoring tools and processes to optimize user experience and maintain quality standards across multiple network, voice, data and other platforms and solutions in their environment. We invite you to learn about the migration process, strategies used and customer impact in this webinar.

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit www.ir.com.