Simplifying complexity - Using payments data for insights

Presented by

Jason Krebs, Senior Product Manager @ IR | Annie Luu, Product Marketing Manager @ IR

About this talk

Are your systems producing an abundance of payments data? What can you do with this data, and how can this data facilitate in better business decisions, to ensure business success? Join Jason Krebs, Senior Product Manager at IR, as he discusses how smart and effective use of your payments data can help your business increase business performance, improve customer experience, and support operational excellence.

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit