Visualizing the Hybrid Worker Experience

Presented by

Kelvin Tan - Presales consultant IR ; Ravinderjit Kaur – Associate Solution Engineer, IR

About this talk

Join our technical experts Kelvin Tan and Ravinderjit Kaur as they walk through how you visualize the hybrid worker experience in IR Collaborate. The dynamic duo will demonstrate troubleshooting a Microsoft Teams call that is experiencing voice or video quality issues as well as calls experiencing network level issues. You'll get to see our EQ360 in action!

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit www.ir.com.