No time for downtime: Fixing network packet loss

Presented by

Chuck Geisler - Collaborate Solutions Engineer, IR & David Badet – Growth Marketing Manager, IR

About this talk

Network packet loss, jitter and latency, have always been major obstacles standing in the way of clear communication, but with hybrid working it's even more essential that your user experience is the best it can be. Unified communication and collaboration ecosystems are far more complex than they’ve ever been, and even the smallest amount of downtime, outages, poor video and audio quality can severely affect an organizations bottom line. In this webinar, IR’s Solutions Engineer Chuck Geisler will share a complete guide to understanding, monitoring and fixing network packet loss, to ensure your lines of communication are always open.

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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit