Troubleshooting Microsoft Teams Calls that use Direct Routing

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Presented by

Mark McPake - Technical Product Manager, IR ; Anna Byrne - Head of Corporate Marketing, IR

About this talk

There are many intricacies in troubleshooting Microsoft Teams Calls. As an expert in that field Mark McPake will dive into troubleshooting calls that use Direct Routing on this webinar, paying particular attention to show you how to detect problems in the session border controllers; Ribbon & AudioCodes. The webinar will walk through real-life examples and will reference some Zoom examples too.
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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit www.ir.com.