MSP Challenges - Actionable Insights with HCL

Presented by

Alan Watson, Pre-Sales Manager, IR ; Ronak Agarwal, Pre-Sales Lead, HCL

About this talk

Embark on a journey into the dynamic realm of Managed Service Providers (MSPs) in our upcoming webinar. This discussion serves as a foundation for understanding innovative approaches to industry hurdles. Join Ronak, Global Presales Lead at HCL and Alan Watson, Pre-Sales Manager at IR, as they delve into the intricacies of MSP challenges, addressing issues such as managing multiple platforms and ensuring scalability. We’ll talk about market insights, setting the stage for a comprehensive exploration of the challenges and solutions shaping the MSP industry. Then we will unveil real-world applications of IR solutions, understanding how IR plays a pivotal role in addressing challenges within the MSP landscape. Join us for a session filled with illuminating discussions and takeaways!
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The modern world relies on a complex array of technologies to keep turning. IR’s aim is to simplify that complexity. More than 1,000 organizations in over 60 countries rely on IR’s experience management solutions to optimize their business-critical systems. We provide insights, monitoring and support to keep payment hubs, unified communications ecosystems and contact centers running as they should. For further information on IR, visit