IT Performance Management at Continental
Continental discusses what value reporting brings to their IT business by partnering with Westbury. Includes a demo.
Recorded
Feb 12 2015
57 mins
Your place is confirmed,
we'll send you email reminders
we'll send you email reminders
Presented by
Alexander Aumer, Service Owner ITSM Reporting at Continental
Alexander Aumer, Service Owner ITSM Reporting at Continental
Presentation preview:
Network with like-minded attendees
-
![[[ session.user.profile.displayName ]]](data:image/gif;base64,R0lGODlhAQABAIAAAP7//wAAACH5BAAAAAAALAAAAAABAAEAAAICRAEAOw==)
- [[ session.user.profile.displayName ]]
- [[ session.user.profile.jobTitle ]]
- [[ session.user.profile.companyName ]]
- [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
-
- [[ card.displayName ]]
- [[ card.jobTitle ]]
- [[ card.companyName ]]
- [[ userProfileTemplateHelper.getLocation(card) ]]
- Channel
- Channel profile
-
SMI Analytics for HEAT Service Managment Recorded: Feb 11 2016 6 mins
Jason MonzoPart of SMI Suite, SMI Analytics is the analytics solution for HEAT Service Management®, putting the power of reporting in the hands of the people who need the data; end users, process owners and managers. -
SMI Academy Dashboarding Pt. 3 - Dashboard Data Sources Recorded: May 13 2015 25 mins
Jack SchaperPart 3 of a 4 part series about creating an SMI dashboard from scratch. This part focuses on adding the BI Web Services produced in part 2 as data sources to the dashboard. -
SMI Academy Dashboarding Pt. 2 The Base Report Recorded: May 13 2015 26 mins
Jack SchaperPart 2 of a 4 part series on creating an SMI Dashboard from scratch. This part focuses on the creation of a report that serves as the basis for the dashboard. -
SMI Academy Dashboarding Pt. 1 Introduction Recorded: May 13 2015 12 mins
Jack SchaperPart 1 of a 4 part series about creating an SMI dashboard from scratch. This is the general introduction. -
SMI Academy Dashboarding Pt. 4 - Building the Dashboard Recorded: May 11 2015 36 mins
Jack SchaperFinal part of a 4 part series focusing on the creation of an SMI Dashboard from scratch. In this video, you will learn how to build the actual dashboard, using the data provided by the Data Sources that were added in Part 3. -
SMI Academy - Use Publications to automate and optimize your report distribution Recorded: Feb 18 2015 52 mins
Dan Munoz, ITSM Reporting Consultant at Westbury SoftwareSMI has powerful features that allow you to publish and schedule reports across the organization. In this Academy, Dan Munoz with Westbury provides you with tips and tricks to enable Publications. -
IT Performance Management at Continental Recorded: Feb 12 2015 57 mins
Alexander Aumer, Service Owner ITSM Reporting at ContinentalContinental discusses what value reporting brings to their IT business by partnering with Westbury. Includes a demo.
Webcasts for IT professionals that want to improve IT Performance
SMI Academy consists of a series of webcasts that Westbury hosts on a monthly basis to educate IT professionals about its SMI Suite. Through the channel, Westbury also hosts generic monthly webcasts that provide an introduction to the company and its portfolio of Solutions.
![[[ webcast.title ]]](/resources/images/diamond-100x75.jpg?v=1c9762207c00f59332ba45823f08073b1a6eaf31)
Successfully added emails: 0
Remove all
- Title: IT Performance Management at Continental
- Live at: Feb 12 2015 2:25 pm
- Presented by: Alexander Aumer, Service Owner ITSM Reporting at Continental
- From: